Vol. 8 No. 2 (2019)

DOI: https://doi.org/10.14419/ijbas.v8i2

Published: 2019-10-01

Full Issue

Assessment of perceived service quality using servqual mod-el: a case study of Pakistan international airline (PIA) in-flight hospitality

Manzoor Ali Brohi, Aftab A. Shaikh

Pages: 11-19

DOI: https://doi.org/10.14419/ijbas.v8i2.29714