Leveraging A Large Language Model for Precision Enhancement in EFL Email Writing: A Quasi-Experimental Study

  • Authors

    • Mohd Nazim Associate Professor, Department of English, College of Languages and Translation, Najran University, Saudi Arabia
    • Taj Mohammad Associate Professor, English Skills Department, Preparatory Year, Najran University, Najran, Saudi Arabia
    • Ali Abbas Falah Alzubi Assistant Professor of Applied Linguistics, Department of English, College of Languages and Translation, Najran University, Saudi Arabia
    • Soada Idris Khan Teacher and trainer, Sanabel Al Noor International School Najran, Saudi Arabia
    https://doi.org/10.14419/537pxe76

    Received date: October 13, 2025

    Accepted date: October 22, 2025

    Published date: November 2, 2025

  • AI-Powered Precision; ChatGPT; EFL students; Formal email writing skills; Large Language Models

  • Abstract

    Writing formal emails requires clarity, conciseness, and accuracy. Many English as a Foreign Language (EFL) learners find these skills challenging. Large Language Models (LLMs), such as ChatGPT, represent a significant advancement in natural language processing. However, their effectiveness in structured, task-specific language tasks for education is not well studied. This study investigates whether the GPT-3.5 model can assist EFL students in writing formal emails with greater precision and structural accuracy. The research treats the classroom as a real-world test case for the model’s abilities. It applied a quasi-experimental method. Data were collected from control and experimental groups (N = 60). The study used a test and semi-structured interviews. The results show ChatGPT improved formal email writing among EFL students. Qualitative findings highlight the tool’s ease of use and time-saving nature. ChatGPT also boosts clarity and confidence. Some concerns about overreliance on ChatGPT emerge. The tool sometimes struggled with subject lines, sign-offs, and signatures. This suggests that human intervention is needed. Contributing to AI-assisted pedagogy, this study shows how ChatGPT can improve EFL students' formal email writing skills.

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  • How to Cite

    Nazim, M. . ., Mohammad, T. . ., Alzubi, A. A. F., & Khan , S. I. . (2025). Leveraging A Large Language Model for Precision Enhancement in EFL Email Writing: A Quasi-Experimental Study. International Journal of Basic and Applied Sciences, 14(7), 19-32. https://doi.org/10.14419/537pxe76