How Blended Learning Influences Employee Performance:The ‎Mediating Role of Soft Skill Development And Knowledge Acquisition

  • Authors

    • Maeen Uddin Lecturer, Department of Management, Jashore University of Science and Technology, Jashore-7408, Bangladesh https://orcid.org/0000-0003-2738-6196
    • Md. Rasel Ahamed Lecturer, Department of Management, Jashore University of Science and Technology, Jashore-7408, Bangladesh
    • Jakowan Assistant Professor, School of Business and Economics, United International University, Dhaka-1212, Bangladesh
    • Md. Rafiqul Islam Lecturer, Department of Business Administration, ‎Chandpur Science and Technology University, Chandpur-3600, Bangladesh
    • Maherun Nahar Department of Management, Jashore University of Science and Technology, Jashore-7408, Bangladesh
    https://doi.org/10.14419/9cjynm83

    Received date: January 29, 2026

    Accepted date: February 7, 2026

    Published date: February 18, 2026

  • Blended Learning; Employee Performance; Knowledge Acquisition; Soft Skill Development; ‎Structural Equation Modeling

  • Abstract

    Blended learning has become a crucial factor in corporate training, yet its precise pathway to ‎enhancing employee performance remains unexplored. This study investigates the indirect ‎mechanisms through which blended learning effectiveness (BLE) impacts employee ‎performance (EP), proposing soft skill development (SSD) and knowledge acquisition (KA) ‎as mediating variables. Data were collected from 150 employees with prior blended learning ‎experience. Structural equation modeling was deployed to test a parallel mediation model. ‎The results show that blended learning strongly and positively affects both soft ‎skill development and knowledge acquisition. However, it shows no significant direct effect ‎on employee performance. Instead, soft skill development and knowledge acquisition fully ‎mediate this relationship, serving as the mechanisms through which blended learning ‎translates into improved performance. The model exhibits a robust fit and explains a ‎significant portion of performance variance. The study posits that blended learning enhances ‎employee performance not directly, but by first building essential interpersonal competencies ‎and job-relevant understanding. These findings offer both theoretical clarity for training ‎models and practical guidance for designing impactful corporate learning programs‎.

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  • How to Cite

    Uddin, M. ., Ahamed , M. R. ., Jakowan, Islam , M. R. ., & Nahar , M. . (2026). How Blended Learning Influences Employee Performance:The ‎Mediating Role of Soft Skill Development And Knowledge Acquisition. International Journal of Accounting and Economics Studies, 13(2), 243-250. https://doi.org/10.14419/9cjynm83