Digital Readiness and Innovation in Indonesian Hospitals:Navi‎gating Challenges in Post-Pandemic Healthcare Management

  • Authors

    • Sherly Nurfadhila Master of Hospital Administration, Faculty of Medicine, Universitas Pelita Harapan, Tangerang, Banten, Indonesia
    • Dian Purbani Master of Hospital Administration, Faculty of Medicine, Universitas Pelita Harapan, Tangerang, Banten, Indonesia
    • Dewi Sri Surya Wuisan Master of Hospital Administration, Faculty of Medicine, Universitas Pelita Harapan, Tangerang, Banten, Indonesia
    https://doi.org/10.14419/5ykv3511

    Received date: November 18, 2025

    Accepted date: January 7, 2026

    Published date: January 14, 2026

  • Digital Readiness; Innovation; Hospital Management; Post-Pandemic Healthcare; Indonesia; Digital Transformation

  • Abstract

    This study aims to analyze digital readiness and innovation in Indonesian hospitals in the context of post-pandemic healthcare management ‎using a Systematic Literature Review (SLR) approach. The literature search was conducted in Scopus, Web of Science, PubMed, and ‎Google Scholar databases for the period 2019–2025 using the keywords digital readiness, hospital innovation, digital transformation, and ‎post-pandemic healthcare. Of the 659 articles identified, 29 met the inclusion criteria for thematic analysis. The study results indicate that ‎digital readiness in hospitals is significantly influenced by transformational leadership, adaptive organizational culture, human resource digi-‎tal competency, and national policy support. Innovation in healthcare management focuses on the development of telemedicine, the integra-‎tion of the Internet of Things (IoT), and the use of artificial intelligence (AI) to improve service efficiency. However, challenges such as ‎limited digital infrastructure, resistance to change, and low interoperability of information systems remain major obstacles. Overall, these ‎findings confirm that digital transformation is a strategic foundation for strengthening hospital resilience and competitiveness in the post-‎pandemic era. This study contributes to policy direction and managerial strategies for realizing a sustainable digital transformation oriented ‎toward value-based healthcare in Indonesia‎.

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  • How to Cite

    Nurfadhila, S., Purbani, D. ., & Wuisan, D. S. S. . (2026). Digital Readiness and Innovation in Indonesian Hospitals:Navi‎gating Challenges in Post-Pandemic Healthcare Management. International Journal of Accounting and Economics Studies, 13(1), 183-188. https://doi.org/10.14419/5ykv3511