Factors Influencing Employees' Experience with An ERP Implementation End-User Perspective

  • Authors

    • P. Vinothkumar Research Scholar, Department of Management, Karpagam Academy of Higher Education, Coimbatore, India
    • Dr. V. Sumathi Associate Professor, Department of Management, Karpagam Academy of Higher Education, Coimbatore, India.‎
    https://doi.org/10.14419/1qydyc71

    Received date: July 11, 2025

    Accepted date: July 17, 2025

    Published date: November 3, 2025

  • Enterprise Resource Planning (ERP); Implementation; Factors; Project; Modules; ERP Implementation; Critical Success Factors (CSF)‎.

  • Abstract

    In recent years, ERP has become an integral part of most organizations, which are already large, across all geographies of the ‎globe, whereas mid-sized and small organizations are still not fully covered. There were several cases observed on disruption to ‎normal operations after implementing ERP, which triggered further consequences of Customer Dissatisfaction, Reduction in Revenue, etc. ‎Enterprise Resource Planning (ERP) systems are essential in contemporary organizations as they unify fundamental business processes ‎within a single, centralized framework. However, the success of ERP implementations heavily relies on the experiences of end users. This ‎study explores the factors influencing employees' experience with ERP implementations from an end-user perspective. The research is ‎analytical and relies primarily on data gathered from a questionnaire. Participants were selected using a convenience sampling approach. Data ‎obtained from 39 subjects were analyzed and interpreted using various mathematical and statistical techniques, including percentage ‎calculations‎.

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  • How to Cite

    Vinothkumar, P. ., & Sumathi, D. V. . (2025). Factors Influencing Employees’ Experience with An ERP Implementation End-User Perspective. International Journal of Accounting and Economics Studies, 12(SI-1), 452-457. https://doi.org/10.14419/1qydyc71