The Effects of Culture on Employee Performance (A Study in The Agent of Tele Account Management Unit, PT. Telecommunication Indonesia Regional VII Makassar)

  • Authors

    • Agung Augustrianto
    • Agus Rahayu
    • Lili Adi Wibowo
    2018-12-03
    https://doi.org/10.14419/ijet.v7i4.38.27805
  • Organizational Culture, Adhocracy Culture, Clan Culture, Market Culture, Hierarchy Culture, Employee Performance

  • Organizational culture is an important factor affecting many aspects withinthe organization. Therefore, the aim of this research is to measure the relationship between organizational culture (such as clan, adhocracy, market, and hierarchy) and operational performance in the Tele Account Management Unit of PT. Telkom Indonesia Regional VII Makassar. Through the calculation using statistical tools, it was found that organizational culture had a simultaneous effect on the employee performance. And, the kind of culture implemented in this unit is the market culture.

     

     

  • References

    1. [1] Gimenez-Espin, J.A., Jimenez-Jimenez, D., Martinez-Costa, M. (2013). Organizational culture for total quality management. Total Quality Management Vol. 24, No. 6, 678 – 692.

      [2] Fahmi, I. (2013). PerilakuOrganisasi: Teori, Aplikasi dan Kasus (cetakan pertama). Bandung: Alfabeta.

      [3] Shahzad, F. (2014). Impact of organizational culture on employee’s job performance, an empirical study of software houses in Pakistan. International Journal of Commerce and Management, Vol.24, No. 3, 219 – 227.

      [4] Sunyoto, D. (2014). Manajemen dan Pembangunan Sumber Daya Manusia. Yogyakarta:CAP.

      [5] Anissa, M. (2016). Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan PT. Telekomunikasi Indonesia, Tbk (Persero) Witel Sumsel/The influence of Organizational Culture on Employee. Bandung: Telkom University.

      [6] Suderman, J. (2012). Using the Organizational Cultural Assessment (OCAI) as a Tool for New team Development. Journal of Practical Consulting, Vol. 4 Iss.1, 52 – 58.

      [7] Yusup, M. (2017). Pengaruh Budaya Organisasi The Telkom Way terhadap Kinerja Karyawan PT. Telkomsel di Area JABODETABEK JABAR. Bandung: Telkom University.

      [8] Ahmad, T., Farrukh, F., and Nazir, S. (2015). Capacity building boost employee performance. Industrial and Commercial Training, Vol. 47, No. 2, 61 – 66.

      [9] Sudarmanto. (2014). Kinerja dan Pengembangan Kompetensi Sumber Daya Manusia. Yogyakarta: Pustaka Pelajar.

      [10]Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, Vol. 63, No. 3, 308 – 323.

      [11]Dantes, N. (2012). Metodologi Penelitian (Research Methodology). Yogyakarta: Andi.

      [12]Sugiyono. (2013). Metode Penelitian Bisnis (Business Reseach Methods) (Cetak Ke-17). Bandung:Alfabeta.

  • Downloads

  • How to Cite

    Augustrianto, A., Rahayu, A., & Adi Wibowo, L. (2018). The Effects of Culture on Employee Performance (A Study in The Agent of Tele Account Management Unit, PT. Telecommunication Indonesia Regional VII Makassar). International Journal of Engineering & Technology, 7(4.38), 1279-1281. https://doi.org/10.14419/ijet.v7i4.38.27805