Exploring the Influential Factors of Knowledge Sharing in Virtual Communities in Disaster Events: A Systematic Review

 
 
 
  • Abstract
  • Keywords
  • References
  • PDF
  • Abstract


    Amid any debacle occasions, learning sharing assumes an essential job. The significance of learning sharing among exploited people is recognized in the catastrophe the board writing. Very little research has been done to look at information sharing conduct and not very many investigations have analyzed this conduct from the fiasco the board point of view. Thus, to guarantee a superior comprehension of this conduct, this investigation has directed a methodical writing survey to investigate the compelling elements of information sharing conduct in virtual networks in a fiasco occasions. An orderly procedure has been done to look six noteworthy scholarly databases for this survey.Two hundred eighty-four studies were identified as 21 fulfilled the inclusion criteria and were used for synthesis. The factors in this study include trust, self-efficacy, reciprocity, reputation, rewards, enjoy helping, sharing culture, attitude toward knowledge sharing and knowledge sharing intention. This paper proposes a conceptual model to represent the influential factors identified.

     

     


  • Keywords


    Disaster Management, Emergency Events, Knowledge Sharing Behavior, Virtual Community.

  • References


      [1] B. Abedin, A. Babar, and A. Abbasi, “Characterization of the use of social media in natural disasters: A systematic review,” In 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, pp. 449–454, 2014. IEEE. http://doi.org/10.1109/BDCloud.2014.17

      [2] M. Ahmad, N.M. Zani, and K.F. Hashim, “Knowledge sharing behavior among flood victims in malaysia. ARPN Journal of Engineering and Applied Sciences, vol.10, no.3, pp.968–976, 2015.

      [3] Y.A. Ahmed, M.N. Ahmad, and N.H. Zakaria, “Knowledge sharing framework for disaster management,” Journal of Information Systems Research and Innovation, vol.9, pp.50–60, 2015.

      [4] E. Aliakbar, R. B. Yusoff, and F. Movaghar, “A review of factors influencing knowledge sharing behavior among virtual communities,” International Journal of Business and Marketing, vol.1, 2013.

      [5] Sridhar KP, Baskar S, Shakeel PM, Dhulipala VS., “Developing brain abnormality recognize system using multi-objective pattern producing neural network”, Journal of Ambient Intelligence and Humanized Computing, 2018:1-9. https://doi.org/10.1007/s12652-018-1058-y

      [6] C.-J. Chen, and S.-W. Hung, “To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities,” Information & Management, vol.47, no.4, pp.226–236, 2010. http://doi.org/10.1016/j.im.2010.03.001

      [7] I.Y.L. Chen, N.S. Chen, and Kinshuk, “Examining the factors influencing participants’ knowledge sharing behavior in virtual learning communities,” Educational Technology and Society, vol.12,no.1, pp.134–148, 2009. http://doi.org/Article

      [8] W.T. Coombs, “Protecting organization reputations during a crisis: The development and application of situational crisis communication theory,” Corporate Reputation Review, vol.10, no.3, pp.163–176, 2007. http://doi.org/10.1057/palgrave.crr.1550049

      [9] W.T. Coombs, and S.J. Holladay, “The handbook of crisis communication,” Journal of Chemical Information and Modeling, 2010. http://doi.org/10.1017/CBO9781107415324.004

      [10] J.B. Houston, J. Hawthorne, M.F. Perreault, E.H. Park, H.M.Goldstein, M.R. Halliwell, … S.A. Griffith, “Social media and disasters: a functional framework for social media use in disaster planning, response, and research,” Disasters, vol.39, no.1, pp.1–22, 2014. http://doi.org/10.1111/disa.12092

      [11] MuhammedShafi. P,Selvakumar.S*, Mohamed Shakeel.P, “An Efficient Optimal Fuzzy C Means (OFCM) Algorithm with Particle Swarm Optimization (PSO) To Analyze and Predict Crime Data”, Journal of Advanced Research in Dynamic and Control Systems, Issue: 06,2018, Pages: 699-707

      [12] M.-H. Hsu, T.L. Ju, C.-H. Yen, and C.-M. Chang, “Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations,” International Journal of Human-Computer Studies, vol.65, no.2, pp.153–169, 2007. http://doi.org/10.1016/j.ijhcs.2006.09.003

      [13] S.-W. Hung, and M.-J. Cheng, “Are you ready for knowledge sharing? An empirical study of virtual communities,” Computers & Education, vol.62, pp.8–17, 2013. http://doi.org/10.1016/j.compedu.2012.09.017

      [14] M. Islam, and M. Hasan, “Climate-induced human displacement: a case study of cyclone aila in the south-west coastal region of Bangladesh,” Natural Hazards, vol.81, no.2, pp.1051–1071, 2016. http://doi.org/10.1007/s11069-015-2119-6

      [15] S.M.T. Islam, and Z. Chik, “Disaster in bangladesh and management with advanced information system,” Disaster Prevention and Management, vol.20, no.5, pp.521–530, 2011. http://doi.org/10.1108/09653561111178952

      [16] Selvakumar S, Inbarani H, Shakeel PM. A Hybrid Personalized Tag Recommendations for Social E-Learning System. International Journal of Control Theory and Applications. 2016;9(2):1187-99.

      [17] A. Kankanhalli, B.C.Y. Tan, and K. Wei, “Contributing knowledge contributing repositories: Knowledge to electronic an empirical investigation,” Management Information Systems Quarterly, vol.29, no.1, pp.113–143, 2005. Retrieved from http://www.jstor.org/stable/25148670

      [18] J. Kim, C. Lee, and T. Elias, “Factors affecting information sharing in social networking sites amongst university students,” Online Information Review, vol.39, no.3, pp.290–309, 2015. http://doi.org/10.1108/OIR-01-2015-0022

      [19] B. Kitchenham, “Procedures for performing systematic reviews,” Keele, UK, Keele University, 33(TR/SE-0401), vol.28, 2004. http://doi.org/10.1.1.122.3308

      [20] L. Li, and M.F. Goodchild, “The role of social networks in emergency management,” International Journal of Information Systems for Crisis Response and Management, vol.2, no.4, pp.49–59, 2010. http://doi.org/10.4018/jiscrm.2010100104

      [21] C. Liao, P.-L. To, and F.-C. Hsu, “Exploring knowledge sharing in virtual communities,” Online Information Review, vol.37, no.6, pp.891–909, 2013. http://doi.org/10.1108/OIR-11-2012-0196

      [22] F. Lin, and H. Huang, “Why people share knowledge in virtual communities?” Internet Research, vol.23, no.2, pp.133–159, 2013. http://doi.org/10.1108/10662241311313295

      [23] Y. Lu, and D. Yang, “Information exchange in virtual communities under extreme disaster conditions,” Decision Support Systems, vol.50, no.2, pp.529–538, 2011. http://doi.org/10.1016/j.dss.2010.11.011

      [24] J.H. Park, B. Gu, A.C.M. Leung, and P. Konana, “An investigation of information sharing and seeking behaviors in online investment communities,” Computers in Human Behavior, vol.31, no.1, pp.1–12, 2010. http://doi.org/10.1016/j.chb.2013.10.002

      [25] C. Pathirage, “Knowledge sharing on critical infrastructure facilities for improved disaster resilience : Bangladesh case study, 2012. Retrieved from http://iiirr.ucalgary.ca/files/iiirr/258.pdf

      [26] S.-M. Pi, C.-H. Chou, and H.-L. Liao, “A study of facebook groups members’ knowledge sharing,” Computers in Human Behavior, vol.29, no.5, pp.1971–1979, 2013. http://doi.org/10.1016/j.chb.2013.04.019

      [27] L.S. Rutherford, C.R. Hoeninger Jr, and D. Wiest, “Virtual communities,” In The Wiley-Blackwell Encyclopedia of Globalization (Vol. XXXIII, pp. 81–87). Chichester, UK: John Wiley & Sons, Ltd, 2012. http://doi.org/10.1002/9780470670590.wbeog942

      [28] S. Shan, T. Xin, L. Wang, Y. Li, and L. Li, “Identifying influential factors of knowledge sharing in emergency events: A virtual community perspective,” Systems Research and Behavioral Science, vol.30, no.3, pp.367–382, 2013. http://doi.org/10.1002/sres.2181

      [29] Shakeel PM, Baskar S, Dhulipala VS, Jaber MM., “Cloud based framework for diagnosis of diabetes mellitus using K-means clustering”, Health information science and systems, 2018 Dec 1;6(1):16.https://doi.org/10.1007/s13755-018-0054-0

      [30] Y. Takeuchi, B.D. Peary, and R. Shaw, “Utilization of social media in the east japan earthquake and tsunami and its effectiveness,” Jsnds.Org, vol.34, no.1, pp.3–18, 2012. Retrieved from http://www.jsnds.org/contents/jnds/34_1_1.pdf

      [31] U.R. Uddin, and M.A.A. Awal, “Early warning on disastrous weather through cell phone,”. IOSR Journal of Computer Engineering (IOSR-JCE), vol.11, no.5, pp.51–55, 2013. Retrieved from http://www.iosrjournals.org/iosr-jce/papers/Vol11-issue5/J01155155.pdf

      [32] P. Mohamed Shakeel; Tarek E. El. Tobely; Haytham Al-Feel; Gunasekaran Manogaran; S. Baskar., “Neural Network Based Brain Tumor Detection Using Wireless Infrared Imaging Sensor”, IEEE Access, 2019, Page(s): 1

      [33] D. Yates, and S. Paquette, “Emergency knowledge management and social media technologies : A case study of the 2010 Haitian earthquake,” Proceedings of ASIST 2010, vol.31, no.1, pp.6–13, 2011. http://doi.org/10.1016/j.ijinfomgt.2010.10.001

      [34] T.-K. Yu, L.-C. Lu, and T.-F. Liu, “Exploring factors that influence knowledge sharing behavior via weblogs,” Computers in Human Behavior, vol.26, no.1, pp.32–41, 2010. http://doi.org/10.1016/j.chb.2009.08.002

      [35] T. Zhou, “Explaining virtual community user knowledge sharing based on social cognitive theory,” In 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing, pp. 1–4, 2008. IEEE. http://doi.org/10.1109/WiCom.2008.2227

      [35]C.M. Chang, M.H. Hsu, and Y.J. Lee, “Factors influencing knowledge-sharing behavior in virtual communities: A longitudinal investigation,” Information Systems Management, vol.32, no.4, pp.331–340, 2015. http://doi.org/10.1080/10580530.2015.1080002

      [36] Z. Islam, S.M. Ahmed, I. Hasan, and S.U. Ahmed, “Organizational culture and knowledge sharing: Empirical evidence from service organizations,” African Journal of Business Management, vol.5, no.14, pp.5900–5909, 2011. http://doi.org/10.5897/AJBM11.073

      [37] T. Simon, A. Goldberg, and B. Adini, . “Socializing in emergencies—A review of the use of social media in emergency situations,” International Journal of Information Management, vol.35, no.5, pp.609–619, 2015. http://doi.org/10.1016/j.ijinfomgt.2015.07.001

      [38] M.M. Wasko, and S.W. Faraj, “Why should i share? examining social capital and knowledge contribution in electronic networks of practice,” vol.29, no.1, pp.35–57, 2005. Retrieved from http://www.jstor.org/stable/25148667.


 

View

Download

Article ID: 27345
 
DOI: 10.14419/ijet.v7i3.20.27345




Copyright © 2012-2015 Science Publishing Corporation Inc. All rights reserved.