Soft Skills Assessment between Diploma and Degree Students During Industrial Training: an Industry’s Observation


  • Norizan Mohamad
  • Siti Nurul Hayatie Ishak
  • Hasiah Mohamed Omar
  • Mohd Hanapi Abdul Latif
  • Mohd Talmizie Amron
  • Nursuriati Jamil
  • . .





Industrial Training, Higher Learning Institution, Internship, Academic Attachment, Industry-University Linkages


Industrial training program is one of the main university-industry linkages that serves the sole purpose of improving the employability of university graduates. Feedbacks from industries on graduate’s performances often become a benchmark for universities to measure their graduates’ competencies. It is therefore essential to obtain industry’s observation on the graduates to ensure that the university’s academic curriculums are appropriately aligned to meet industry requirements. This paper examines the observations of employers with regards to interns’ soft skills at workplace. A sample of 298 respondents participated in this survey. The sample includes 40.6% (n=121) respondents for degree programmes and 59.4% (n=177) respondents for diploma programmes. A total of 28 soft skills attributes were used to examine intern’s performance at the organization and these attributes were classified into seven key skills competency i.e. (1) interpersonal skills, (2) communication skills, (3) intellectual skills, (4) initiative taking, (5) job attitude, (6) personal efficiency, and (7) leadership skills. The results showed that employer’s observation on degree students gave higher mean scores in all of the skill categories. A t-test was executed to determine if the difference in their mean scores was significant. The result showed that there was a significant difference in the job attitude category (p value = 0.04). This directly states that degree students showed better job attitude than diploma student during industrial training in the following contexts: (1) they are more responsible to the task given, (2) they are highly motivated to complete the task given, (3) they are positive in stressful situation, (4) they are punctual and (5) they frequently come to work. Future work from this study will involve determining the possible association between job attitudes of degree students with project management skills such as in the final year project.




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How to Cite

Mohamad, N., Nurul Hayatie Ishak, S., Mohamed Omar, H., Hanapi Abdul Latif, M., Talmizie Amron, M., Jamil, N., & ., . (2018). Soft Skills Assessment between Diploma and Degree Students During Industrial Training: an Industry’s Observation. International Journal of Engineering & Technology, 7(4.42), 186–190.
Received 2019-01-11
Accepted 2019-01-11
Published 2018-12-29