Effect of Employee Job Satisfaction on Organizational Citizenship Behavior at Assessment Center Indonesia

  • Authors

    • Nabilah Ramadhan
    • Mohd Haizam Mohd Saudi
    • Yenni .
    2018-12-13
    https://doi.org/10.14419/ijet.v7i4.34.23901
  • job satisfaction, organizational citizenship behavior, coworkers, supervision, working condition.

  • This research was conducted to find out how much the influence of employee job satisfaction in driving the emergence of organizational citizenship behavior (OCB) on employees of the Assessment Center Indonesia (ACI). The influence is expected to create an increase in work performance and productivity in adapting to the conditions of company development and competition. The type of research used is a combination of descriptive methods and causality methods by taking a sample of 30 ACI employees. Data analysis used in hypothesis testing is simple linear regression analysis. From the results of the study, it can be concluded that the level of job satisfaction that occurs in ACI is high with a percentage of 81.17%, while the application of OCB is relatively high with a percentage of 78.48%. Job satisfaction at ACI has a positive and significant effect on OCB with an effect of 62.4%. While, the remaining influence of 37.6% is caused by other variables outside the research model.

     

  • References

    1. [1] Srimulyani, V. A., Rustiyaningsih, S., & Kurniawati, D. (2016). Dampak Integrative Leadership dan Employee Engagement terhadap Perilaku Extra-Role. Asian Journal of Technology Management, 15(1), 36-50.

      [2] Dipaola, M. F., & Mendes da Costa Neves, P. M. (2009). Organizational Citizenship Behaviors in American and Portuguese Public Schools: Measuring the Construct across Cultures. Journal of Educational Administration, 47(4), 490-507.

      [3] Istijanto. (2010). Riset Sumber Daya Manusia. Gramedia.

      [4] Kusumajati, D. A. (2014). Organizational Citizenship Behavior (OCB) Karyawan pada Perusahaan. Jurnal Humaniora, 5, 62-70.

      [5] Luthans, F. (2011). Organizational Behaviour. McGraw-Hill.

      [6] Mangkunegara, A. P. (2010). Manajemen Sumber Daya Manusia Perusahaan. PT.Remaja Rosdakarya.

      [7] Robbins, S. P. (2014). Perilaku Organisasi. Gramedia.

      [8] Setiawan, P. P. U. (2010). Hubungan antara Job Characteristic dengan Organizational Citizenship Behaviour (Studi pada Team Assistant di Pertamina Hulu Energi Offshore North West Jva Ltd). Universitas Indonesia Depok.

      [9] Sugiyono. (2010). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.

      [10] SWA Magazine. (2017). Telkom employee survey. SWA Magazine, pp. 61-62.

  • Downloads

  • How to Cite

    Ramadhan, N., Haizam Mohd Saudi, M., & ., Y. (2018). Effect of Employee Job Satisfaction on Organizational Citizenship Behavior at Assessment Center Indonesia. International Journal of Engineering & Technology, 7(4.34), 253-256. https://doi.org/10.14419/ijet.v7i4.34.23901