Understanding Consumption Pattern of Rural and Urban Consumers in Malaysia

  • Authors

    • Yaty Sulaiman
    • Nik Kamariah Nik Mat
    • Noor Hasmini Abd Ghani
    • Alysha Arif
    2018-11-30
    https://doi.org/10.14419/ijet.v7i4.28.22586
  • The consumption pattern of Malaysian consumers has changed markedly since 2005 as shown by several indicators such as consumer price index, per capita income and inflation rate. Instability of economy, increased in food prices, political stability, employment, debt, work life balance, increased in utility bills and fuel prices, health and crimes become major concerns for Malaysian consumers especially in urban areas to be more cautious in their spending. This study attempts to examines the factors contributing to consumption model for Malaysian consumers in rural and urban areas. From the literature, eight antecedents of Malaysian consumption pattern were identified. Consumer lifestyle, consumer value, consumer motive, consumer preference, and marketing mix of price, product, place, and advertising were measured using 7-point Likert scales. From 1400 questionnaires distributed to households, 851 were returned representing 61 percent response rate. The findings indicate support for validity of measurement models of all variables utilized for both model rural and urban. Using Structural Equation Modeling (SEM) of SMARTPLS 2.0 technique, it was found that advertising is not a predictor for consumer motive for both model, rural and urban.  Apart of that, the reason of price hikes has been discussed. On the other hand, rural model postulates better R2 than the other model. The finding implies that Malaysian government need to continuously campaign for consumers about the implementation of GST and its consequences for consumers. In addition, the instability of economic changed the consumption pattern throughout their lifestyle, value, motive and preferences. 

  • References

    1. [1] A Karim, N., Mohd Yusof, S., Hashim, J. K., Din, M., Haslinda, S., Harun, Z., & Poh, B. K. (2008). Food consumption patterns: findings from the Malaysian Adult Nutrition Survey (MANS). Malaysian Journal of Nutrition, 14 (1), 25-39.

      [2] Ai ling, A.P., Saludin, M.N., Syin S.Z., Jiang, L.J., Ailee, T., & Wei, W.X. (2007). The impact of marketing mix on customer satisfaction: a case study deriving consensus rankings from benchmarking.

      [3] Ansbacher, L. H., (1967). Life Style: A Historical and Systematic Review. Journal of Individual Psychology, 23, 193.

      [4] Armstrong, R., Vaal, N. D., Reynolds, J., Taylor, S., Wilson, J., Boggs, M., McLeod, B., & Ketcheson, L. (2012). Measuring customer value and satisfaction for parks and recreation: A manual. Parks and Recreation Ontario, 1-26.

      [5] Belk, R.W. (1975). Situational variables and consumer behavior. Journal of Consumer Research,12, 156-164.

      [6] Berkman, H W., & Gilson, C. C., (1978). Consumer Behavior: Concepts and Strategies, Encino, CA:Dickenson Publishing Co , 27.

      [7] Berman, B. (1996). Marketing channels. United States: John Wiley & Sons.

      [8] Bharumshah, A. Z., & Mohamed, Z. A. (1993). Demand for meat in Malaysia: An application of the almost ideal demand system analysis. Pertanika Journal of Social Sciences & Humanities, 1(1), 91-99.

      [9] Bin, S., & Dowlatabadi, H. (2005). Consumer lifestyle approach to US energy use and the related CO2 emissions. Energy Policy, 33, 197-208.

      [10] Blackwell, R. D., Miniard P. W., & Engel, J. F. (2006). Consumer behavior, 10th ed.. Thomson South-Western: Mason OH 45040 USA.

      [11] Borden, N. H. (1984). The concept of marketing mix. Journal of Advertising Research, 1(9), 2-7.

      [12] Cambridge Business Dictionary, http://dictionary.cambridge.org/dictionary/business-english/consumption, retrieved on March 12, 2014.

      [13] Campbell, M. C. (1999). Pricing strategy & practice: “Why did you do that?†The important role of inferred motive in perceptions of price fairness. Journal of Product & Brand Management, 3 (2), 145-152.ternational Energy Conference, 1-8.

      [14] Chen, M. F. (2009). Attitude toward organic foods among Taiwanese as related to health consciousness, environmental attitudes, and the mediating effects of a healthy lifestyle. British Food Journal, 111(2), 165-178.

      [15] Chin, W.W. (1998). The partial least square approach to structural equation modeling. In G. A. Marcoulides (Ed.) Modern method for business research. Pp 295-336. Mahwah, NJ:Lawrence Erlbaum Associate Publishers.

      [16] Chow, W. S. , & Chan, L.S. (2008). Social network, social trust and shared goals in organizational knowledge sharing. Information & Management, 45(7), 458-465.

      [17] Comenius questionnaires on consumption patterns: The results. Retrieved March 13, 2014 from comenius.letspicture.it/…/ questionnaire _ on _ consumption _ patterns/results

      [18] Compeau, D., Higgins, C.A., & Huff, S. (1999). Social cognitive theory and individual reactions to computing technology: A longitudinal study. MIS Quarterly, 23(2), 145-158.

      [19] Daud, M. A. (2013). Awareness of brand and increasing customer’s demand for FMCG products in rural market: the rural market of Uttar Pradesh. International Journal of Engineering and Management Sciences. Vol. 4(1). 79-82.

      [20] Department of Agricultural Economics. https:// www.extension.purdue.edu /extmedia/ec/ec-730.pdf.

      [21] Drummond, G. & Ensor, J. (2005). Introduction to marketing concepts. 1st ed. Burlington: Elsevier.

      [22] Duncan, T. (2005). Principle of advertising & IMC (2nd Ed.). New York: McGraw-Hill.

      [23] Ehmke, C., Fulton, J., Lusk, J. Marketing’s Four P’s: First Steps for New Entrepreneurs.

      [24] Evans, J. R., & Berman, B. (2007). Marketing in the 21st century (10th Ed.). USA: Thomson.

      [25] Faris Abdullah Kadhim, et. al. (2016). Effects of marketing mix on customer satisfaction: empirical study on tourism industry in Malaysia. International Journal of Applied Research, 2 (2), 357-360.

      [26] Feldman, S.D., & Thielbar G.W., (1971). Life Styles: diversity in American society, Boston , Little, Brown&Co , 46.

      [27] Ferrell, O. C., & Michael, H. D. (2005). Marketing strategy (3rd Ed.). Ohio:South-Western Thomson.

      [28] Flint, D.J., Woodruff, R. and Gardial, S. (2002). Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context. Journal of Marketing, 66(4): 102-117.

      [29] Fraj, E., & Martinez, E. (2006). Environmental values and lifestyles as determining factors of ecological consumer behaviour: an empirical analysis. Journal of Consumer Marketing, 23(3), 133-144.

      [30] Frank, R. & Bernanke, B. (2001). Principles of microeconomics. Second Edition. McGraw Hill.

      [31] Gale, B.T. (1994). Managing Customer Value: Creating Quality And Service That Customers Can See, Free Press, New York.

      [32] Gelardi, A. M. G. (2013). Value Added Tax and Consumer Spending: A Graphical Descriptive Analysis. Asian Journal of Finance & Accounting, 5 (1), 1-20.

      [33] Goi, C.L. (2009). A review of marketing mix: 4Ps or more? International journal of marketing studies, 1 (1), pp. 2-15.

      [34] Guleria, D. & Parmar, Y.S. (2015). A study of consumer preference for smartphone: a case of Solan town of Himachal Pradesh. International Journal of Management Research & Review, 5 (3), 193-200.

      [35] Gupta, M. D. (2011). Impact of lifestyle pattern on energy consumption and carbon emissions – a view from India. Jordan International Energy Conference, 1-8.

      [36] Hair, J. F., Anderson, R. E., Tatham, R. L. & Black, W. C. (2010). Multivariate data analysis (7th ed.). USA: Prentice-Hall.

      [37] Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). USA: Prentice-Hall.

      [38] Hair, J. K. Bush, R.P., & Ortinau,D.J. (2009). Marketing research: In a digital formation environment 4th ed). New York, NY:McGrew-Hill.

      [39] Hair, J.F., Hult, G.T.M., Ringle, C.M. ,& Sarstedt, M. (2014). A primer on partial least square structural equation modeling (PLS-SEM). Thousand Osks, CA:Sage Publication.

      [40] Hakansson, H. , & Waluszewski. (2005). Developing a new understanding of markets: Reinterpreting the 4Ps. Journal of Business & Industrial Marketing, 20 (3), 110-117.

      [41] Hamel, G. and Prahalad, C.K. (1994). Competing for the Future. Boston, MA: Harvard Business

      [42] Hawkins, D. I., Roupe, D., & Coney, K. A. (1981). The influence of geographic subcultures in the United States. NA-Advances in Consumer Research, 8, 713-717.

      [43] Hubacek, K., Guan, D., & Barua, A. (2007). Changing lifestyles and consuptions patterns in developing countries: A scenario analysis for China and India. Futures, 39(9), 1084-1096.

      [44] ICMR (ICFAI Center for Management Research). (2006). Economics for managers. Icfai Press.

      [45] Isoraite, M. (2016). Marketing mix theoretical aspects. International Journal of Research. 4, 25-37.

      [46] Ivanauskiene, N., Auruskeviciene, V., Skudiene, V., & Nedzinskas, S. (2012). Customer perceptions of value: Case of retail banking. Organizations and markets in Emerging Economies, 3(1/5), 75-88.

      [47] [47]Izzah, A. N., Aminah, A., Pauzi, A. M., Lee, Y. H., Rozita, W. W., & Fatimah, S. (2012). Patterns of fruits and vegetable consumption among adults of different ethnics in Selangor, Malaysia. International Food Research Journal, 19(3), 1095-1107.

      [48] Jones, .S. (2007). Exploring corporate strategy: text & cases. 8th edition.

      [49] Jooste, C., Berndt, A., Klopper, H. & Herbst, F. (2010). Product management. 3rd ed. Pretoria: van schaik.

      [50] Kahle, L. R. (1996). Social values and consumer behaviour: Research from the list of values, in Vigaray, M., D. J., & Hota, M. Schwartz values, consumer values and segmentation: The Spanish fashion apparel case. Lille Economie & Management, 1-31.

      [51] Khan, H., Razi,A., & et. al. (2011). Identifying consumer lifestyle. Interdisciplinary Journal of Contemporary Research in Business, 3 (8), 249-268.

      [52] Kim, J. O., & Jin, B. (2001). Korean consumers’ patronage of discount stores: Domestic vs multinational discount stores shoppers’ profile. Journal of Consumer Marketing, 18 (3), 236-255.

      [53] Ko, S., Norum, P., & Hawley, J.M. (2010). Consumer value structures reflected in clothing advertisement. Journal of Fashion Marketing and Management, 14 (3), 451-468.

      [54] Kotler P, Armstrong G. (2010). Principles of marketing; Pearson Prentice Hall, 13th Ed. New Jersey, NJ.

      [55] Kotler, P. (2000). Marketing Management – The Millennium Edition,10th Edition, Prentice Hall

      [56] Kotler, P., & Keller, K. L. (2012). Marketing management (14th ed.). Upper Saddle River, NJ: Prentice Hall.

      [57] Krishnan, J. (2011). Lifestyle – a tool for understanding buyer behaviour. International Journal of Economics and Management, 5(1), 283-298.

      [58] Kucukemiroglu, O. (1997). Market segmentation by using consumer lifestyle dimensions and ethnocentrism: An empirical study. European Journal of Marketing, 33, 5/6, 470-487.

      [59] Leo Huang, Kaung-Hwa Chen, Ying-Wei Wu. What Kind of Marketing Distribution Mix Can Maximize Revenues: The Wholesaler Travel Agencies’ Perspective? Journal of Tourism Management. 2009; 30:733-739.

      [60] Lepak, D.P., Smith, K.G. and Taylor, M.S. (2007). Value creation and value capture: a multilevel perspective. Academy of Management Review, 32 (1): 180-194.

      [61] Maheswari, R. U., & Nagamuthu, G. (2014). The impact of marketing mix on the consumer experience in fast food industries. International Journal of Research and Development- A Management Review. Vol.3. 19-23.

      [62] Mahlia, T. M. I. (2002). Emissions from electricity generation in Malaysia. Renewable Energy, 27(2), 293-300.

      [63] Mahmoud Mohammadian & Elham Sezavar Habibi (2012). The Impact of Marketing Mix on Attracting Audiences to the Cinema. International Business and Management, 5 (1), 99-106.

      [64] Malaysia Inflation Rate.htm, retrieved on March 3, 2014.

      [65] [67]Marketing Mix. Interdisciplinary Journal of Contemporary Research in Business, 2014, 6 (7),114-127.

      [66] [68]McCarthy, S., McCarthy, M., McKeown, L., Walton, J., & Flynn, A. (2011). Food choice attitudes and motives of cheese consumers. The Eight Cheese Symposium Moorepark 2011.

      [67] [69]Meldrum, M. & McDonald, M. (2007). Marketing ina nutshell: key concepts for non-specialists. 1st ed. Burlington: Elsevier.

      [68] [70]Morar, D. D. (2013). An overview of the consumer value literature-perceived value, desired value. International Conference “Marketing-from information to decision†6th Edition. 169-186.

      [69] [71]Munisamy, J., & Hoo, W. C. (2008). Relationship between marketing mix strategy and consumer motive: An empirical study in major Tesco stores. Unitar E-Journal, 4 (2), 41-55.

      [70] [72]Ong, H. C., Mahlia, T. M. I., & Masjuki, H. H. (2012). A review on energy pattern and policy for transportation sector in Malaysia. Renewable and Sustainable Energy Reviews, 16(1), 532-542.

      [71] [73]Orth, U. R., McDaniel, T. S., & Lopetcharat, K. (2004). Promoting brand benefits: The role of consumer psychographics and lifestyle. Journal of Consumer Marketing, 21(2), 97-108.

      [72] [74]Owomoyela, S.K, Olasunkanmi, O., & Oyeniyi, K.O. (2013). Investigating the impact of marketing mix elements on consumer loyalty: an empirical study on Negerian breweries PLC. Interdisciplinary Journal of Contemporary Research in Business. 4 (11), http://journal- archieves30.webs.com/485-496.pdf

      [73] [75]Pagalea, A., & Uta, D.S.V. (2012). Romanian consumer lifestyle and attitude towards bio products purchase. Procedia - Social and Behavioral Sciences. 1308-1312.

      [74] [76]Palil, M. R., & Ibrahim, M. A. (2012). The Impact of Goods and Service Tax (GST) on Middle Income Earners in Malaysia. World Review of Business Research, 1(3), 192-196.

      [75] [77]Pandey, A. C., & Pandey, M. K. (2012). Relationship between lifestyle and brand preference – a case study of television. International Conference on Technology and Business Management, 462-470.

      [76] [78]Park, S. Y., & Yoo, S. H. (2014). The dynamics of oil consumption and economic growth in Malaysia. Energy Policy, 66, 218-223.

      [77] [79]Payne, J.D., Ellenbogen, J.M., Walker, M.P., and Stickgold, R. (2008). The role of sleep in Peter, P.J. & Donnelly, J.H. (2007). Marketing management: Knowledge and skills (8thed). New York: McGraw-Hill.

      [78] [80]Peter, P.J. & Olson, J.C. (2005). Consumer behavior and marketing strategy (7th.Ed.), Burr Ridge, IL: Irwin/McGraw-Hill.

      [79] [81]Preacher, K. J., & Hayes, A.F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879-891.

      [80] [82]Pruskus, V. PolitinÄ— rinkodara komunikacijos kontekste: samprata, funkcijos ir priemonÄ—s. Vol. 23 Issue 2, p149-158. 10p. 2015.

      [81] [83]Purnomo, S. H., Lee, Y., & Soekartawi. (2010). Why is understanding customer attitude toward 4Ps marketing mix important? The case of the livestock input industry in Indonesia. Journal of Development of Agricultural Economics, 2(4), 107-114.

      [82] [84]Pushpavathani, K., & Kumaradeepan, V. (2013). Consumer’s preference and consumer buying behaviour of foot ware industry in Vavuniya District, Sri Lanka. Trans Asian Journal of Marketing & Management Research, vol.2, Issue 3-4, Issn 2279-0667.

      [83] [85]Raines, C. Definition of consumer preference. Retrieved from the website: http://www.ehow.com/info_8698883_definition-consumer-preference.html

      [84] [86]Rajpurohit, R.C.S.,& Vasita, M.L. (2011). Consumer preferences and satisfaction towards various mobile phone service providers. Gurukul Business Review. 7, 1-11.

      [85] [87]Reusswig, F., Campen, H. L., & Gerlinger, K. (2003). Changing global lifestyle and consumption patterns: The case of energy and food. Postdam Institute for Climate Impact Research, 1-9.

      [86] [88]Riaz, W. Marketing Mix, Not Branding. Asian Journal of Business and Management Sciences. 2011, 1 (11), 43-52.

      [87] [89]Scott, B. (2006). Scottish café society: Contemporary consumption issues and lifestyle identities. International Journal of Contemporary Hospitality Management, 18(1), 60-68.

      [88] [90]Shankar, A.C. & Chin, K.K. (2011). A study of the relationship between marketing mix and customer retention for herbal coffee in Malaysia. 2nd international conference of business and economic research proceeding.

      [89] [91]Shin N. (2001). Strategies for Competitive Advantage in Electronic Commerce. Journal of Electronic Commerce Research, 2 (4), 164-171.

      [90] [92]Singh, M. Marketing Mix of 4P’S for Competitive Advantage. IOSR Journal of Business and Management (IOSRJBM). 2012, 3 (6) (Sep-Oct.).

      [91] [93]Sulaiman, Y., Abu Bakar, N. A., Ismail, M. Y. S., Nik Mat, N. K., & Musa, R. (2017). International Journal of Economic Research, 14 (19), 381-393.

      [92] Sulaiman, Y., Masri, M., Mohammed Yusr, M., Ismail, M. Y. S., Mustafa, S. A., & Salim, N. (2017). International Journal of Economic Research, 14 (19), 103-122.

      [93] The Economist (2003). Brands and Branding. Profile, London.

      [94] The Strait Times Asia. (March 31, 2015). Buying spree in Malaysia to avoid 6% GST from April 1. Retrieved from http://www.straitstimes.com/news/asia/south-east-asia/story/buying-spree-malaysia-avoid-gst-wednesday-20150331on 5 May 2015

      [95] Tjiptono,F (2000). Manajemen Jasa. Penerbit Andi Yogyakarta.

      [96] Veenma, K. S., Kistemaker,, C., Lowik, M. T. H., & Hulshof, K. F. A. M. (1995). Socio-demographic, psycho-social and lifestyle factors affecting consumption of convenience food. E-European Advances in Consumer Research, 2, 149-156.

      [97] Venter, P. & Van Rensburg, M.J. (2009). Strategic marketing: Theory and application for competitive advantage.

      [98] Venter, P. & Van Rensburg, M.J. (2011). Strategic marketing: Theory and application for competitive advantage. 1step. Cape Town: Oxford University press.

      [99] Vigaray, M.D. J., & Hota, M. (2008). Shhwartz values, consumer values and segmentation: The Spanish fashion apparel case. Lille Economie & Management, 1-32.

      [100] Wells, W., & Tigert, D. (1977) in Kucukemiroglu, O. Market segmentation by using consumer lifestyle dimensions and ethnocentrism: An empirical study. European Journal of Marketing, 33 (5/6), 470-487.

      [101] Ye, Q., Li, G., & Gu, B. (2011). A cross-cultural validation of the web usage-related lifestyle scale: an empirical investigation in China. Electronic Commerce Research and Applications, 10, 304–312.

      [102] Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52, 2-22

  • Downloads

  • How to Cite

    Sulaiman, Y., Mat, N. K. N., Ghani, N. H. A., & Arif, A. (2018). Understanding Consumption Pattern of Rural and Urban Consumers in Malaysia. International Journal of Engineering & Technology, 7(4.28), 238-246. https://doi.org/10.14419/ijet.v7i4.28.22586