Is Spiritual Intelligence no Longer Relevant on Business Performance?

  • Abstract
  • Keywords
  • References
  • PDF
  • Abstract

    The current study was to examine the mediating role of Spiritual Intelligence (SQ) in engaging employees at the workplace. Particularly, this study aimed to at investigating the SQ in the relationship between practices and business performance among the food handlers. The main objective of this research is to examine the mediating effect of the SQ on the business performance (food, services, and atmosphere). Four main SQ dimensions from the ISIS measurement scale were used as a basis to collect the data. A total of 816 data was collected from the food handlers from different government’s off-premises. Analyzed with the Smart PLS, the analysis showed that SQ mediated the relationship between practices and business performance in these three areas. In assessing the structural model estimate, the results of analysis revealed that the direct effect is statistically difference from zero (β_c≠0). Thus, rejected the null hypothesis β_c=0 with a statistically significance showed that there is a mediating effect on the relationship between practices and business performance. The discussion is made in explanation of these results within the context of other researches and suggestions for further research.



  • Keywords

    Business Performance; Employee Engagement; Spiritual Intelligence; Malaysia.

  • References

      [1] Albuquerque IF, Cunha RC, Martins LSD, & Sa AB (2014). Primary health care services: workplace spirituality and organizational performance. Journal of Organizational Change Management, 27(1), 59-82.

      [2] Bagozzi RP & Yi Y (1988). On the evaluation of structural equation models. Journal of the Academy of the Marketing Science, 16(1), 74-94.

      [3] Bodla MA & Ali H (2012). Workplace spirituality: A spiritual audit of banking executives in Pakistan. African Journal of Business Management, 6(11), 3888-3897.

      [4] Chen CY, Yang CY, & Li CI (2012). Spiritual leadership, follower mediators, and organizational outcomes: Evidence from three industries across two major Chinese societies. Journal of Applied Social Psychology, 42(4), 890-938.

      [5] Dessler G (2017). Human Resource Management (Global Edition ed.): Pearson.

      [6] Devi S (2016). Impact of spirituality and emotional intelligence on employee engagement. International Journal of Applied Research, 2(4), 321-325.

      [7] Djafri F & Noordin K (2017). The impact of workplace spirituality on organizational commitment: a case study of Takaful agents in Malaysia. Humanomics.

      [8] Emmons R (2000). Is spirituality intelligence: problems and prospects. International Journal for the Psychology of Religion, 10(1), 3-26.

      [9] Goleman D (1995). Emotional intelligence: why it can matter more than IQ. London: Bloomsbury.

      [10] Habib S, Riaz MN & Akram M (2012). Emotional intelligence as predictor of life satisfaction among nurses: Mediating role of spiritual wellness. Journal of Social Science, 6(1), 73-78.

      [11] Hair JF, Ringle CM & Sarstedt M (2013). A premier on Partial Least Square Structural Equation Modelling (PLS-SEM): SAGA Publication Ltd.

      [12] Hattangadi V (2015). Importance of spirituality quotient. Management.

      [13] Husin NA, Ghazali ASM, Abdullah N, & Hadi MIBA (2017). Work-Life Balance of Malaysian Lecturers. Australian Academy of Business and Economics Review, 4(1), 43-49.

      [14] Jurkiewicz C L & Giacalone RA (2004). A Values Framework for Measuring the Impact of Workplace Spirituality on Organizational Performance. Journal of Business Ethics, 49, 129-142.

      [15] Malik MS & Tariq S (2016). Impact of Spiritual Intelligence on Organizational Performance. Econ Journal, 6(2), 289-297.

      [16] Mehta Y & Joshi S (2010). Impact of Workplace Spirituality on Organization Culture through Improved Employee Productivity. AIMS International Conference on Value-based Management, 11-13.

      [17] O'Donnell K (1997). Endoquality - as dimensões emotionais e espirituais do ser humano nas organanizões. O'Donnell, K. (1997). Endoquality - as dimensões emotionais e espirituais do ser humano nas organanizões. doi: doi: 10.1080/14766086.2012.688623

      [18] Petchsawanga P & Duchon D (2012). Workplace Spirituality, Meditation, and Work Performance Journal of Management, Spirituality & Religion, 189-208.

      [19] Rahimi PM & Karami E (2014). The Mediating Role of Spiritual Intelligence with Psychological well-being and life satisfaction in Mehriz Elderly Rehab Med., 3(3), 72-81.

      [20] Relojo D (2016). Philosophy as a Way of Life: What is Spiritual Quotient? Psychreg Journal of Psychology.

      [21] Saad M, Abdullah MFF, Jeinie MH & Husain R (2017). Reflecting Leadership Effectiveness via Food-hygiene Practices. Asian Journal of Behavioural Studies, 2(8) (2017).

      [22] Saad M, See TP, Adil MAM & Kassim NM (2015). A holistic perspective of spiritual intelligence on leadership effectiveness and food-hygiene practices in government foodservice institutions. Procedia - Social and Behavioral Sciences, 201, 146-155.

      [23] Salehzadeh R, Khazaei PJ, Kia LJ, Dolati H & Balouei JH (2015). Studying the effect of spiritual leadership on organizational performance: an empirical study in the hotel industry. International Journal of Culture, Tourism and Hospitality Research, 9(3), 346–359.

      [24] Shah NA, Saad M, Mohan NMM & Poniran H (2018). Working in private universities: does emotional intelligence matter for job effectiveness? International Journal of Accounting, Finance and Business (IJAFB, 3(10), 87-96.

      [25] Singh S & Mishra DP (2016). A Review on Role of Spirituality at Workplace. The International Journal of Indian Psychology, 3(8).

      [26] Tischler L, Bibierman J & McKeage R (2002). Linking emotional intelligence, spirituality and workplace performance: Definitions models and ideas for research. Journal of Managerial Psychology, 17(3), 203-218.

      Yusof JM, & Mohamad M (2014). The Influence of Spiritual Leadership on Spiritual Well-Being and Job Satisfaction: A Conceptual Framework. International Review of Management and Business Re




Article ID: 17465
DOI: 10.14419/ijet.v7i3.25.17465

Copyright © 2012-2015 Science Publishing Corporation Inc. All rights reserved.