Employing Qualitative Methods in Developing Functional Requirements for Electronic Records Management Research
Keywords:Qualitative, participatory paradigm, functional requirements, electronic court records management system
This paper explores the justification of using a qualitative research method under the participatory paradigm. In order to develop the functional requirements of electronic court records management system in Malaysian Judiciary, the case study approach was chosen. The discussion begins by presenting the descriptions of methodology and methods employed, followed by the authorsâ€™ philosophical stance and the rationale for choosing a qualitative approach. Besides analysing the philosophical stance, the analysis of methods used in previous studies also provided insightful findings that helped ascertained the appropriate research method of the study. The development of twelve stages in developing the functional requirements specification based on the analysis of seven previous studies could be a reference material for other researchers. It is hoped that the knowledge that emerged when the functional requirements were developed could benefit readers and enhance their ability to apply as closely as possible to other studies or to make modifications for further research.
 A. J. Pickard, Editor, Research methods in information. London: Facet Publishing; 2007.
 Aliza Ismail, Assessing the practice of trusted electronic records management in Malaysia government â€“ controlled companies. (Unpublished doctoral dissertation). UiTM, Malaysia; 2010.
 C. E. B. Choksy, Editor. Domesticating information: managing information inside the organization. Lanham, MD: Scarecrow Press; 2006.
 D. Royse, Editor. Research methods in social work (4th ed). Canada: Thomson Brooks/Cole; 2008.
 E. Goh, Case study 21 final report: electronic filing system (EFS) of the Supreme Court of Singapore. InterPARES2; 2007.
 E. Goh, (2005). Case study 21 final project: electronic filing system (EFS) of the Supreme Court of Singapore. The InterPARES2 Project.; 2005.
 H. H. Kamal and F. M. Maizatul, The e-court system in Malaysia. Proceeding of the 2nd International Conference on Education and Management Technology. Vol.13; 2011.
 International Council on Archives (ICA). Principles and functional requirement for records in electronic office environment; 2008.
 International Records Management Trust (IRMT). Legal and judicial records and information system. A World Bank/International Records Management Trust Partnership Project; 2002.
 InterPARES. Electronic filing system of the Supreme Court of Singapore: IDEFO activity model; 2005.
 J. Bergold J and T. Stefan, Participatory Research Methods: A Methodological Approach in Motion; 2012.
 J. W. Creswell, Editor. United States of America: Sage Publications; 2014.
 K. Breu, and J. Peppard, Journal of Information Technology; 2010.
 K. Narattharaksa, M. Speece, C. Newton, C, & D. Bulyalert, Electronic medical record adoption, 30 (6), 985-1008; 2016.
 L. Cohen, L. Manion, & K. Morrison. Editor. London: Routledge Falmer; 2011.
 L. Duranti, The Power of Archives, Paper Presented at National Archives of Malaysia Seminar: Records Management for Good Governance. July 21, Kuala Lumpur; 2008.
 L. Duranti, Concepts and principles for the management of electronic records, or records management theory is archival diplomatic. InterPARES3; 2010.
 L. W. Kreuger and W. L. Neuman, Editor. United States of America: Pearson; 2006.
 M. Adams, D. Wheeler, and G. Woolston, J. Energy Policy 39, 5; 2011.
 M. E. Smith, R. Thorpe, and P. R. Jackson, Editor. Great Britain: Sage Publications; 2008.
 M. Kaur, & P. K.Walia, Collection Building, 35 (3), 73-83; 2016.
 National Archives of Australia; 2007.
 National Archives and Records Management (NARA); 2006.
 National Centre for State Court (NCSC); 2001.
 P. Bazeley, Qualitative data analysis with NVivo; 2007.
 Princeton University Records Management; 2015.
 P. Walker, Editor. Newcastle: School of Information Studies, University of Northumbria; 2002.
 R. Jenning, Community Based Reintegration and Rehabilitation in Post-Conflict Settings Conference; October 2000
 R. K. Yin, Editor. United State of Amarica: SAGE Publications; 2013.
 S. Guercini, Journal of Management Decision; 2014.
 S. Kemmis, and M. Wilkinson, Participatory action research and study of practice. Partnership for social justice in education; 2005.
 Smith and Miller. Electronic records management: New obligations, New Tools. Community Banker; 2007.
 United State Federal Aviation Administraion; 2014.
 Wan Satirah and Abrar Haider. Electronic Court Records Management: Journal of E Government Studies and Best Practices, IBIMA Publishing; 2012.