Adoption of financial technology (Fintech) in mutual fund/ unit trust investment among Malaysians: unified theory of acceptance and use of technology (UTAUT).

  • Authors

    • Engku Mohamad Engku Abdullah
    • Aisyah Abdul Rahman
    • Ruzita Abdul Rahim
    2018-05-22
    https://doi.org/10.14419/ijet.v7i2.29.13140
  • Financial Technology (FinTech), mutual fund, unit trust, Unified Theory of Acceptance and Use Technology (UTAUT)
  • Disruptive innovation is related to financial technology and known as FinTech. It includes  design, delivery, and provider of financial investment services such as payments, real estate, investment, insurance/ takaful, deposits, financing, banking, saving and capital market. This study is about Adoption of Financial Technology (FinTech) in mutual fund/ unit trust investment among Malaysians: Unified Theory of Acceptance and Use of Technology (UTAUT). The study aims to identify the level of financial technology consumption in mutual fund/ unit trust among investors in Malaysia. The objectives of this research are: 1) to determine the level of awareness on FinTech application in mutual fund/ unit trust investment; 2) to examine the adoption of FinTech  in mutual fund/ unit trust investment. The objectives will explore on how FinTech changes the customers in terms of to what extent Malaysians have adopted FinTech so far. The research methodology in an adoption of FinTech service in mutual fund/ unit trust was conducted through questionnaires survey. This study assists participants in financial service management to take advantage of the opportunities offered by FinTech services. Developing the effective and systematic framework is a must for FinTech service especially in mutual fund/ unit trust investment. Implementation of FinTech will provide service improvement and transformation for investment management services in future.

     

     

  • References

    1. lang=X-NONE style='font-size:8.0pt'>
    2. style='mso-spacerun:yes'> ADDIN EN.REFLIST
    3. field-separator'>[1] Yuen YY, Yeow HP, Lim N. Internet banking acceptance in the United State and Malaysia: Cross cultural examination. Marketing Intelligence and Planning 2015;28(3):443-8.

      [2] Islam JU, Rahman Z. Awareness and willingness toward Islamic banking among Muslims-An Indian perspective. International Journal of Islamic and Middle Eastern Finance and Management. 2017;10(1):92-101.

      [3] Abu D. A questionnaire approach based on the technology acceptance model for mobile tracking on patient progress applications. Journal of Computer Science. 2013;9(6):763-70.

      [4] Baron S, Patterson A, Harris K. Beyond technology acceptance: Understanding consumer practice. International Journal of Service Industry Management. 2006;17(2):111-35.

      [5] Williams MD, N. RP, Dwidedi YK. The unified theory of acceptance and use technology: A literature review. Journal of Enterprise Information Managment 2015;28(3):443-8.

      [6] Venkatesh V, Morris MG, Davis GB, Davis FD. User acceptance of information technology: towards a Unified views. Management Information System Research Center. 2003;27(3):425-78.

      [7] Abushanab E, Pearson JM. Internet Banking in Jordan: The unified theory of acceptance and use technology perspective. Journal of Syestem and Information Technology. 2007;9(1):78-9.

      [8] Tarhini A, El-Masri M, Ali M, Serrano A. Extending the UTAUT model to understand the customer's acceptance and use of internet banking in Lebanon: A structual equation modeling approach. Information Technology and People. 2016;29(4):830-49.

      [9] Eriksson K, Kerem K, Nilsson D. Customer acceptance of internet banking in Estonia. International Journal of Bank Marketing. 2005;23(2):200-2016.

      [10] Kim S, Lee KH, Hwang H, Yoo S. Analysis of the factors influencing healthcare professionals' adoption of mobile electronic medical record (EMR) using the unified theory of acceptance and use of technology (UTAUT) in a tertiary hospital. BMC medical informatics and decision making. 2016;16:12.

      [11] Jamaludin N, Edith MS, Gerrans P. Mutual fund selection criteria: Evidence from Malaysia. Asian Review of Accounting. 2012;20(2):140-51.

      [12] Juwaheer TD, Pudaruth S, Ramdin P. Factors influencing the adoption of internet banking-A case study of commercial bank in Mauritius. World Journal of Science, Technology and Sustainable Development. 2012;9(3):204-34.

      [13] Kaur I, Kaushik KP. Determinants of investment behaviour of investors towards mutual funds. Journal of Indian Business Research. 2016;8(1):19-42.

    4. mso-fareast-font-family:Batang;mso-ansi-language:EN-US;mso-fareast-language:
    5. KO;mso-bidi-language:AR-SA'>
  • Downloads

  • How to Cite

    Mohamad Engku Abdullah, E., Abdul Rahman, A., & Abdul Rahim, R. (2018). Adoption of financial technology (Fintech) in mutual fund/ unit trust investment among Malaysians: unified theory of acceptance and use of technology (UTAUT). International Journal of Engineering & Technology, 7(2.29), 110-118. https://doi.org/10.14419/ijet.v7i2.29.13140