The Influences of Job Satisfaction and Performance on Employees Followership Styles: A Survey in the Malaysian Health Institution

  • Authors

    • Saraih .
    • Ummi Naiemaha
    • Razali .
    • Razleenab .
    • Abdulsatar Abduljabbar
    • Sultanc .
    • Rozali .
    • Nor Farah Aliaad
    https://doi.org/10.14419/ijet.v7i4.38.27557

    Received date: February 19, 2019

    Accepted date: February 19, 2019

    Published date: December 3, 2018

  • Followership Style, Job Satisfaction, Job Performance

  • Abstract

    The present study examined the influences of job satisfaction and job performance on followership style among employees from one of the public health institution in the Northern Malaysia. This study utilized the questionnaire method. A total of 210 respondents including the administrative staff, medical officer and nurses participated in this study. The findings presented that employees in this institution have moderately high levels of followership style (mean=3.67), job satisfaction (mean=3.67) and job performance (mean=3.37). Results presented that job satisfaction is significantly related to followership style (β=.72, p=.00); and job performance is not significantly related to followership style (β=-.11, p=.12). Thus, it is found that only job satisfaction has a significant influence on followership style among employees in this institution. This study contributed some fruitful knowledge which can be suggested to all of the Malaysian public health institution, particularly to improve the level of followership style. Implications of the results are discussed; and limitations of this study are briefly highlighted.

  • References

    1. Favara Jr, L.F. Examining followership styles and their relationship with job satisfaction and performance, Doctoral dissertation, North-central University (2009).
    2. Avolio, B., Reichar, R. . The rise of authentic followership in Riggio, R., Chaleff, I., Lipman-Blumen, J. (Eds). The art of followership: How great followers create great leaders and organizations, Jossey-Bass, Wiley, San Franscisco, CA, 325-337(2008).
    3. Henry, B.C. Leadership models for effective change management. International Journal of Computer Science and Management Re-search, 1(4), 817-819(2012).
    4. Shondrick, S.J., Lord, R.G. Implicit leadership and followership theo-ries: Dynamic structures for leadership perceptions, memory, and leader-follower processes. In G. P. (2010).
    5. Sherman, G.W.T. Dynamic followership: The prerequisite for effec-tive leadership.
    6. Gordon, L.J., Rees, C.E., Ker, J.S., Cleland, J. Leadership and fol-lowership in the healthcare workplace: Exploring medical trainees' experiences through narrative inquiry. BMJ Open, 5(12) (2015).
    7. Jin, M., McDonald, B., Park, J. Followership and job satisfaction in the public sector: The moderating role of perceived supervisor sup-port and performance-oriented culture. International Journal of Public Sector Management, 29(3), 218-237(2016).
    8. Bligh, M.C. Followership and follower-centered approaches, in Bry-man, A., Collinson, D., Grint, K., Jackson, B., Uhl-Bien, M. (Eds), The SAGE Handbook of Leadership, SAGE Publications, London, 393-403(2011).
    9. Choi, S.L., Goh, C.F., Adam, M.B.H., Tan, O.K. Transformational leadership, empowerment, and job satisfaction: The mediating role of employee empowerment. Human Resources for Health, 14, 73(2016).
    10. Mastura, I. Leadership in the Ministry of Health. Malaysian family physician. The Official Journal of the Academy of Family Physicians of Malaysia, 3(1), 52(2008).
    11. Wan Afezah Wan Abdul Rahman. Transformational leadership and empathy: The impact of quality in the healthcare services in Kelan-tan, Malaysia. International Journal of Economics, Business and Management Studies, 4(1), 50-56(2017).
    12. Cox, R., Plagens, G.K., Sylla, K. The leadership-followership dynam-ic: Making the choice to follow. International Journal of Interdiscipli-nary, 5(8), 37-51(2010).
    13. Yung, C.T., Tsai, K.C. Followership: An important partner of leader-ship. Business and Management Horizons, 1(2), 47(2013).
    14. Baker, S.D., Mathis, C.J., Stites-Doe, S. An exploratory study investi-gating leader and follower characteristics at US healthcare organiza-tions. Journal of Managerial Issues, 341-363(2011).
    15. Oyetunji, C.O. The relationship between followership style and job performance in Botswana private universities. International Education Studies, 6(2), 179(2012).
    16. Kumar, R.D. Leadership in healthcare. Anaesthesia & Intensive Care Medicine, 14(1), 39-41(2013).
    17. Blanchard, A.L., Welbourne, J., Gilmore, D., Bullock, A. Follow-ership styles and employee attachment to the organization. The Psy-chologist-Manager Journal, 12(2), 111(2009).
    18. Yukl, G., Mahsud, R. Why flexible and adaptive leadership is essen-tial. Consulting Psychology Journal: Practice and Research, 62(2), 81(2010).
    19. Kim, C. Followership in the US federal government: A missing link between participative leadership and organizational performance. Doctoral dissertation, Rutgers University (2011).
    20. Kelley, R.E. The power of followership: How to create leaders people want to follow, and followers who lead themselves. New York, NY: Doubleday (1992).
    21. Whitlock, J. The value of active followership. Nursing Management, 20(2), 20-23(2013).
    22. Van Vugt, M., Hogan, R., Kaiser, R.B. Leadership, followership, and evolution: Some lessons from the past. The American psychologist, 63(3), 182–96(2008).
    23. Carsten, M.K., Uhl-Bien, M. Follower beliefs in the co-production of leadership. Zeitschriftfür Psychologie, 220(4), 210–220(2012).
    24. McCallum, J.S. Followership: The other side of leadership. Ivey Business Journal Online (2013).
    25. Can, A., Aktaş, M. Cultural values and followership style prefer-ences. Procedia-Social and Behavioral Sciences, 41, 84-91(2012).
    26. Kelley R.E. Rethinking followership. In R.E. Riggio, I. Chaleff, J.R. Lipman-Blumen (Eds.), The art of followership: How great followers create great leaders and organizations (5-16). San Francisco: Jossey-Bass (2008).
    27. Bjugstad, K., Thach, E.C., Thompson, K.J., Morris, A. A fresh look at followership: A model for matching followership and leadership styles. Journal of Behavioral and Applied Management, 7(3), 304-319(2006).
    28. Latour, S.M., Rast, V.J. Dynamic followership: The prerequisite for effective leadership. Air & Space Power Journal, 18(4), 102-111(2004).
    29. Novikov, V. Followership and performance in acquisition, Research and Development Organizations. Production Staff, 1(2016).
    30. Aziri, B. Job Satisfaction: A Literature Review. Management Re-search & Practice, 3(4)(2011).
    31. Muchinsky, P.M. Psychology applied to work: An introduction to in-dustrial and organizational psychology. Cengage Learning (2006).
    32. Lai, L.C., Cummins, R.A. The contribution of job and partner satis-faction to the homeostatic defense of subjective wellbeing. Social In-dicators Research, 111(1), 203-217(2013).
    33. Zaim, H., Kurt, İ., Tetik, S. Casual analysis of employee satisfaction and performance: A field study in the finance sector. International Journal of Business and Management Studies, 4(2), 31-42(2012).
    34. Jacobs, K., Hellman, M., Wuest, E., Markowitz, J. Job performance in Encyclopedia of Behavioral Medicine (1132-1133).Springer New York (2013).
    35. Sultana, A., Irum, S., Ahmed, K., Mehmood, N. Impact of training on employee performance: A study of telecommunication sector in Paki-stan. Interdisciplinary Journal of Contemporary Research in Busi-ness, 4(6), 646-661(2012).
    36. Bevan, S. Good work, High performance and productivity. The paper prepared for the European HRD Forum, Lisbon (2012).
    37. Jayaweera, T. Impact of work environmental factors on job perfor-mance, mediating role of work motivation: A study of hotel sector in England. International Journal of Business and Management, 10(3), 271(2015).
    38. Rukmani, K., Ramesh, M., Jayakrishnan, J. Effect of leadership styles on organizational effectiveness. European Journal of Social Sciences, 15(3), 365-369(2010).
    39. Yukl, G. How leaders influence organizational effectiveness. The Leadership Quarterly, 19(6), 708-722(2008).
    40. Favara Jr, L.F. Putting followership on the map: Examining follow-ership styles and their relationship with job satisfaction and job per-formance, Journal of Business & Leadership, 5(2), 68-77(2009).
    41. Singh, A.S., Masuku, M.B. Sampling techniques & determination of sample size in applied statistics research: An overview. International Journal of Economics, Commerce and Management, 2(11), 1-22 (2014).
    42. Weiss, D.J., Dawis, R.V., England, G.W., Lofquist, L.H. Manual for the Minnesota satisfaction questionnaire. Minneapolis. Minn.: Uni-versity of Minnesota Industrial Relations Center (1967).
    43. Williams, L.J., Anderson, S.E. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617(1991).
    44. Sekaran, U., Bougie, R. Research methods for business: A skill build-ing approach. Wiley (2010).
    45. Morgan, S.C. Followers make the difference: Hospital performance and job satisfaction in relation to followership style, Doctoral disser-tation, Capella University (2014).
    46. Mohd Ramlan,M.A., Rugayah, H., Zarul Zafuan, M.D. Job satisfac-tion at workplace: A case of doctors in government hospital, Kuala Lumpur, Malaysia, Journal of Administrative Science, 11(1) (2014).
    47. Alam, M.M., Mohammad, J.F. Level of job satisfaction and intent to leave among Malaysian nurses. Business Intelligence Journal, 3(1), 123-137(2010).
    48. Walumbwa, F.O., Avolio, B.J., Zhu, W. How transformational leader-ship weaves its influence on individual job performance: The role of identification and efficacy beliefs. Personnel Psychology, 61(4), 793-825(2008).
    49. Abernethy, M. Self-reports and observer reports as data generation methods: An assessment of issues of both methods. Universal Journal of Psychology, 3(1), 22-27(2015).
    50. Holtgraves, T. Social desirability and self reports: Testing models of social desirable responding. Society for personality and Social Psy-chology. 30(2), 161-172(2004).

  • Downloads

  • How to Cite

    ., S., Naiemaha, U., ., R., ., R., Abduljabbar, A., ., S., ., R., & Farah Aliaad, N. (2018). The Influences of Job Satisfaction and Performance on Employees Followership Styles: A Survey in the Malaysian Health Institution. International Journal of Engineering and Technology, 7(4.38), 842-846. https://doi.org/10.14419/ijet.v7i4.38.27557