The Requirement for Information Governance Policy Framework in Malaysian Public Sector
About this article
DOI:
https://doi.org/10.14419/ijet.v7i4.15.22996Keywords:
Information Governance (IG), Policy, Framework, Records and Information Management (RIM), Public Sector in Malaysia, EdutechgrpAbstract
The Information Governance (IG) Policy Framework sets out the standard to be applied for managing information including the principle, standard, procedure and guideline. This study seeks to identify the significant and appropriate factors underlying the IG policy in common. The identified factors are then verified for their appropriateness to be practiced in the public sector in Malaysia. The literature suggests that control, quality, compliance, transparency, value, accessibility, security, sharing, accountability, and privacy are the core factors essential for the IG policy framework. A survey method, using qualitative approach with interview, observation, and document content analysis are used as the data collection techniques. The sample is determined by purposive sampling and snowball and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) was chosen as a case study. Findings show that there is as yet no appropriate IG policy framework which can be referred to by the public sector in executing information governance initiative. The proposed framework is of help especially to MAMPU in getting a guide for the execution the IG initiative in the Malaysian public sector.
References
Tallon, P. P., Ramirez, R. V., & Short, J. E. (2013). The Information Artifact in IT Governance: Toward a Theory of Information Governance. Journal of Management Information Systems, 30(3), 141–178. https://doi.org/10.2753/MIS0742-1222300306
Zawiyah M. Yusof & Umi A. Mokhtar. (2015). Records and Information Management : The Requirement for Functional Classification. Journal of Social Sciences, (March), 215–218.
Amri Jamil (2018). Kerangka Tadbir Urus Keselamatan Maklumat Sektor Awam di Malaysia. Tesis Sarjana teknologi Maklumat, Fakulti Teknologi dan Sains Maklumat, Universiti Kebangsaan Malaysia
Loos, H. (2015). Components of Information Governance.
Hulme, T. (2012). Information Governance: Sharing the IBM approach. Business Information Review, 29(2), 99–104. https://doi.org/10.1177/0266382112449221
View more references (26)
Connaway, L.S. & Powell, R.R. (2010) Basic research methods for librarians. Ed. Ke-5. Santa Barbara: Libraries Unlimited.
Neuman, W.L. (2010). Social research methods qualitative and quantitative approaches. Ed. Ke-7. Boston: Pearson Education Inc.
Robson, C. (2011). Real world research. Ed. Ke-3. Chichester: John Wiley and Sons Ltd.
Hagmann, J. (2013). Information governance – beyond the buzz. Records Management Journal, 23(3), 228–240. https://doi.org/10.1108/RMJ-04-2013-0008
Donaldson, A., & Walker, P. (2004). Information governance - A view from the NHS. International Journal of Medical Informatics, 73(3), 281–284. https://doi.org/10.1016/j.ijmedinf.2003.11.009
Shepherd, E. (2006). Why are records in the public sector organizational assets? Records Management Journal, 16(1), 6–12. https://doi.org/10.1108/09565690610654747
Grimstad, T., & Myrseth, P. (2011). Information governance as a basis for cross-sector e-services in public administration. 2011 International Conference on E-Business and E-Government, ICEE2011 - Proceedings, 8027–8030. https://doi.org/10.1109/ICEBEG.2011.5887109
Buffington, J., Conde, D., & Keane, M. (2015). Information Governance Considerations in the Public Sector, (February), 1–8.
Faria, F. de A., Macada, A. C. G., & Kumar, K. (2012). Information governance: a study in the banking industry. Encontro Da Associação Nacional de Pós-Graduação e Pesquisa Em Administração, 1–3.
Lajara, T. T., & Maçada, C. G. (2013). Information governance framework: The defense manufacturing case study. 19th Americas Conference on Information Systems, AMCIS 2013, 3, 1984–1993. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84893227902&partnerID=40&md5=2a97d83e9d8f6c5c049e7c8660ff0da5
Soma, K., MacDonald, B. H., Termeer, C. J. A. M., & Opdam, P. (2016). Introduction article: Informational governance and environmental sustainability. Current Opinion in Environmental Sustainability, 18, 131–139. https://doi.org/10.1016/j.cosust.2015.09.005
Silic, M., & Back, A. (2013). Factors impacting information governance in the mobile device dual‐use context. Records Management Journal, 23(2), 73–89. https://doi.org/10.1108/RMJ-11-2012-0033
Freitas, P. A. de, Reis, E. A. dos, Michel, W. S., Gronovicz, M. E., & Rodrigues, M. A. de M. (2013). Information Governance, Big Data and Data Quality. 2013 IEEE 16th International Conference on Computational Science and Engineering, 1142–1143. https://doi.org/10.1109/CSE.2013.168
Nguyen, C., Sargent, J., Stockdale, R., & Scheepers, H. (2014). Towards a unified framework for governance and management of information. 25th Australasian Conference on Information Systems, 8th -10th Dec 2014, Auckland, New Zealand, 13.
Haynes, D. (2016). Social media, risk and information governance. Business Information Review, 33(2), 90–93. https://doi.org/10.1177/0266382116651781
EDRM. (2011). How the Information Governance Reference Model (IGRM) Complements ARMA International’s Generally Accepted Recordkeeping Principles (GARP®), (December). Retrieved from http://www.edrm.net/download/all_projects/igrm/White-Paper-EDRM-Information-Governance-Reference-Model-IGRM-and-ARMAs-GARP-Principles-12-7-2011.pdf
Zhao, X., & Johnson, E. (2008). Information Governance: Flexibility and Control through Escalation and Incentives. Weis, (2006), 1–30. Retrieved from http://weis2008.econinfosec.org/papers/Zhao.pdf%5Cnhttp://www.ists.dartmouth.edu/library/492.pdf
McManus, J. (2004a). Information Governance: an Ethical Perspective. Management Services, 48, 16–17. Retrieved from http://search.proquest.com/docview/234328227?accountid=14549%5Cnhttp://hl5yy6xn2p.search.serialssolutions.com/?genre=article&sid=ProQ:&atitle=Information+Governance:+an+Ethical+Perspective&title=Management+Services&issn=03076768&date=2004-12-01&volume=48&
McManus, J. (2004b). Working Towards an Information Governance Strategy. Management Services, 48(8), 8–13. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=14147344&site=ehost-live&scope=site
White, D., Mcmanus, J., & Atherton, A. (2007). Governance and information governance: some ethical considerations within an expanding information society. University of Lincoln, 1–14. Retrieved from http://eprints.lincoln.ac.uk/3686/1/Governance_&_Ethics.doc
Mayer-Schönberger, V. (2010). Beyond privacy, beyond rights - toward a “systems” theory of information governance. California Law Review, 98(6), 1853–1885. Retrieved from http://www.californialawreview.org/articles/beyond-privacy-beyond-rights-toward-a-systems-theory-of-information-governance
IBM Knowledge Center - Define information governance policies and information governance rules. (n.d.). Retrieved June 26, 2018, from https://www.ibm.com/support/knowledgecenter/en/SSZJPZ_11.7.0/com.ibm.swg.im.iis.bg.bestp.doc/topics/c_pr_design_develop_struct.html
Kooper, M. N., Maes, R., & Lindgreen, E. E. O. R. (2011). On the governance of information: Introducing a new concept of governance to support the management of information. International Journal of Information Management, 31(3), 195–200. https://doi.org/10.1016/j.ijinfomgt.2010.05.009
Kooper, M., & Maes, R. (2009). PrimaVera Working Paper Series Information Governance : In Search of the Forgotten Grail Information Governance : In search of the Forgotten Grail. Management, 1–22.
Bennett, Susan. (2017). What is information governance and how does it differ from data governance? Governance Directions, Vol. 69, No. 8, Sep 2017: 462-467. Retrieved June 26, 2018 from https://search.informit.com.au/documentSummary;dn=070201793736360;res=IELBUS ISSN: 2203-4749.
Surrey Heath. (2011). Information Governance. Retrieved June 26, 2018 from https://www.surreyheath.gov.uk/council/information-governance