Social Media Influencers and Buying Behavior of Millennials in The Philippines: A Theory of Planned Behavior Perspective

  • Authors

    • Evangeline G. Balazon Batangas State University, The National Engineering University Lipa Campus, College of Accountancy, Business and Economics
    • Monette M. Soquiat Batangas State University, The National Engineering University Lipa Campus, College of Accountancy, Business and Economics
    • Madel L. Lumbera Batangas State University, The National Engineering University Lipa Campus, College of Accountancy, Business and Economics
    https://doi.org/10.14419/x02j5h37

    Received date: September 25, 2025

    Accepted date: November 12, 2025

    Published date: November 26, 2025

  • Social Media Influencers; Millennial Consumers; Theory of Planned Behavior; Purchasing Behavior; Influencer Marketing
  • Abstract

    Millennials in the Philippines comprise a digital-native consumer segment that is highly engaged with social media. This study investigates how social media influencers shape the purchasing behavior of Filipino millennials, drawing on the Theory of Planned Behavior (TPB) to examine three psychosocial factors: attitudes, subjective norms, and perceived behavioral control. A descriptive survey design was employed to collect data from 500 millennial consumers across multiple districts. Results indicate a strong influencer impact across various buying behavior dimensions, including product choices, price sensitivity, promotion responsiveness, point-of-purchase decisions, and overall consumer attitudes. All measured domains yielded above-midpoint mean influence scores (approximately 3.0 on a 1–4 scale). The sample was predominantly female, single, college-educated, and earning mid-level incomes. While no significant gender differences emerged, minor variations were observed by income and education level. Consistent with TPB, social media influencers significantly shaped consumer attitudes and normative perceptions, thereby indirectly driving purchase intentions. However, an intention–behavior gap was evident: many millennials sought peer validation or conducted independent research before purchasing, with only about 20% directly attributing purchases to influencer endorsements. Qualitative findings further revealed that concerns over influencer credibility—particularly when promotions appeared overly commercial or lacked transparency—could undermine trust. These results underscore the nuanced role of trust and authenticity in influencer marketing. The paper concludes with implications for marketers aiming to engage millennial audiences and recommendations for future research exploring the psychological mechanisms underlying influencer-driven consumer behavior.

  • References

    1. N. J. Soria, “Impacts of Social Media Influencers on Consumer Behavior: A Case Study in Davao City, Philippines,” European Journal of Manage-ment and Marketing Studies, vol. 8, no. 4, Feb. 2024, https://doi.org/10.46827/ejmms.v8i4.1655.
    2. S. VILLAFUERTE, V. Dula, R. M. Lumberio, M. H. Garay, and A. M. Sioson, “Death Immortalized: The Phenomenology of Social Media Mourn-ing among Filipino Millennials,” Jul. 2023, https://doi.org/10.31124/advance.23653323.v1.
    3. S. A. Azzahra and M. R. Roosdhani, “Green Marketing’s Influence on Purchase Decisions: Leveraging Social Media Marketing and Product Unique-ness,” Journal of Economic Resource, vol. 8, no. 1, pp. 194–208, Apr. 2025, https://doi.org/10.57178/jer.v8i1.1260.
    4. C. M. Sagairan, J. T. Cajutul, and M. S. Equit, “The Influence of Social Media Advertisements on Consumer Purchase Intention Among Social Media Users in Poblacion, Valencia City, Bukidnon,” International Journal of Research Publication and Reviews, vol. 6, no. 5, pp. 1555–1588, May 2025, https://doi.org/10.55248/gengpi.6.0525.1634.
    5. L. Bouvier and E. Cho, “How Do Virtual Social Media Influencers Affect Millennial and Gen Z Female Consumers’ Purchase Intentions? A Compar-ison of Fast Fashion Versus Luxury Fashion Brands,” Innovate to Elevate, Dec. 2022, https://doi.org/10.31274/itaa.16012.
    6. D. Caruelle, “Influencer Marketing: A Triadically Interactive Relationship Between Influencers, Followers, and Brands,” The Palgrave Handbook of Interactive Marketing, pp. 623–640, 2023, https://doi.org/10.1007/978-3-031-14961-0_27.
    7. T. Arora and B. Agarwal, “Empirical Study on Perceived Value and Attitude of Millennials Towards Social Media Advertising: A Structural Equation Modelling Approach,” Vision: The Journal of Business Perspective, vol. 23, no. 1, pp. 56–69, Mar. 2019, https://doi.org/10.1177/0972262918821248.
    8. Dr. B. M. Kumar and M. Kadakia, “Impact of Social Media Influencers on Consumer Buying Behavior,” International Journal of Research Publica-tion and Reviews, vol. 6, no. 6, pp. 7366–7370, Jun. 2025, https://doi.org/10.55248/gengpi.6.0625.2258.
    9. T. Nguyen et al., “Examining Exposure to Messaging, Content, and Hate Speech from Partisan News Social Media Posts on Racial and Ethnic Health Disparities,” International Journal of Environmental Research and Public Health, vol. 20, no. 4, p. 3230, Feb. 2023, https://doi.org/10.3390/ijerph20043230.
    10. Â. Leite, S. Lopes, and A. Rodrigues, “Who are Portuguese followers of social media influencers (SMIs), and their attitudes towards SMIs? An ex-ploratory study,” Management & Marketing, vol. 18, no. 4, pp. 556–576, Dec. 2023, https://doi.org/10.2478/mmcks-2023-0030.
    11. H. Zhang, “Influencer-generated content on social media: how does influencers’ self-disclosure affect followers’ purchase intentions?,” Asia Pacific Journal of Marketing and Logistics, vol. 37, no. 2, pp. 314–330, Aug. 2024, https://doi.org/10.1108/APJML-07-2023-0618.
    12. A. Anca, A. Alviansyah, and A. Sabrin, “How Influencer Marketing Drives Brand Awareness and Engagement on Social Media Platforms,” 2025, https://doi.org/10.2139/ssrn.5114826.
    13. K. Kazuschyk, “‘Share Your Baby Often,’” Creating Costumes for Devised Theatre, pp. 105–118, Jan. 2023, https://doi.org/10.4324/9781003181170-5.
    14. S. Segev, O. Roth-Cohen, and Y. Liu, “Influencers’ Relationships with Followers: The Role of Authenticity and Self -Disclosure in Fostering Par-asocial Relationships and Engagement,” 2023, https://doi.org/10.2139/ssrn.4579053.
    15. A. Lee and T.-L. Chung, “Social Media Influencers’ Social Cause Communication and Perceived Authenticity,” Bridging the Divide, Jan. 2024, https://doi.org/10.31274/itaa.17373.
    16. E. Y. Kang, R. E. Lim, and Y. H. Sung, “Virtual Influencers Are More Authentic Than Human Influencers? The Effect of Influencer Types and Mutiple Endorsements on Consumer Response to Influencer Marketing,” Global Fashion Management Conference, pp. 245–245, Jul. 2023, https://doi.org/10.15444/GMC2023.03.06.05.
    17. D. Y. Kim and H.-Y. Kim, “Trust me, trust me not: A nuanced view of influencer marketing on social media,” Journal of Business Research, vol. 134, pp. 223–232, Sep. 2021, https://doi.org/10.1016/j.jbusres.2021.05.024.
    18. W. Surjono, “Impact of Social Media Influencers on Shaping Brand Loyalty and Consumer Trust,” TECHNO-SOCIO EKONOMIKA, vol. 18, no. 1, pp. 1–9, Apr. 2025, https://doi.org/10.32897/techno.2025.18.1.3832.
    19. S. Xiaolu and D. Fernandez, “Consumer Perception of Virtual Influencers: A Study on Trust, Engagement, and Purchase Intention among Gen Z,” International Journal of Academic Research in Business and Social Sciences, vol. 15, no. 7, Jul. 2025, https://doi.org/10.6007/IJARBSS/v15-i7/25679.
    20. L. Xia and A. L. Roggeveen, “When it’s too good to be true: Consumers’ reactions and firms’ responses to unintended price mistakes,” Journal of Business Research, vol. 114, pp. 16–29, Jun. 2020, https://doi.org/10.1016/j.jbusres.2020.03.024.
    21. S. Rivaroli, M. Hingley, and R. Spadoni, “Motivations Behind Craft Beer Online Buying Habits among Italian Millennials,” Researching Craft Beer: Understanding Production, Community and Culture in An Evolving Sector, pp. 195–223, Dec. 2021, https://doi.org/10.1108/978-1-80043-184-320211013.
    22. R. Utami and E. Magistarina, “Trapped to Stay Connected: Fear of Missing out (FoMO) and Internet Use in Millennials,” Proceedings of the 2nd In-ternational Conference on Psychological Studies, pp. 43–49, 2021, https://doi.org/10.5220/0010808600003347.
    23. A. Syarofi and S. Syuhadak, “Audio-Visual Based Arabic Learning Through Social Media: Youtube, Tiktok, Instagram, Facebook,” Kitaba, vol. 1, no. 1, pp. 1–11, May 2023, https://doi.org/10.18860/kitaba.v1i1.20901.
    24. Alberhasky, M., & Kumar, A. (2024). Splitting, More Wisely: Peer-to-Peer Payment Services Can Make Social Relationships More Transactional and Experiences Less Enjoyable. https://doi.org/10.2139/ssrn.4949668.
    25. G. Adithya and Dr. Kusum, “Impact of Social Media Advertisement on Online Purchase Decision of Consumers,” International Journal of Research Publication and Reviews, vol. 6, no. 4, pp. 12333–12364, Apr. 2025, https://doi.org/10.55248/gengpi.6.0425.15174.
    26. X. Zhu, “Which reviews carry the most weight? The influence of message and source factors in online word-of-mouth messages”.
    27. E. Muñoz and M. Saavedra, “How Much Should We Trust Non-Probabilistic Web-based Surveys on LGBTI People? Evidence from Mexico (Tech-nical Note),” Inter-American Development Bank, Nov. 2024. https://doi.org/10.18235/0013242.
    28. M. Nathan, “Honest Answers, Sound Advice: A Young Person’s Guide to CancerVarious Honest Answers, Sound Advice: A Young Person’s Guide to Cancer 177pp Free Teenage Cancer Trust,” Nursing Standard, vol. 30, no. 40, pp. 30–30, Jun. 2016, https://doi.org/10.7748/ns.30.40.30.s33.
    29. T. den Houdyker, “#sponsored on Instagram: Analyzing Influencers’ Content with Luxury Fashion Brands,” Mar. 2024, https://doi.org/10.32920/25417210.
    30. H. Ezzat, “Food Influencers in Egypt: The Rise of Digital Trendsetters and the Glorification of Food,” International Journal of Science and Research (IJSR), vol. 14, no. 3, pp. 121–125, Mar. 2025, https://doi.org/10.21275/SR25301150552.
    31. G. Gigerenzer, “When All Is Just a Click Away,” Critical Thinking in Psychology, pp. 197–223, Jan. 2020, https://doi.org/10.1017/9781108684354.010.
    32. Sushma Rani, “Exploring the Influence of Perceived Usefulness and Ease of Use of Social Media Influencers on Skincare Product Purchases: A Technology Acceptance Model (TAM) Perspective,” Journal of Information Systems Engineering and Management, vol. 10, no. 36s, pp. 902–905, Apr. 2025, https://doi.org/10.52783/jisem.v10i36s.6612.
    33. L. Ariana and N. Ratnaningsih, “Consumer decision-making in halal product purchases at Bakpia Pathok 25 based on the theory of planned behav-ior,” Journal of Culinary Technology and Education (JCTE), vol. 1, no. 2, pp. 102–118, Dec. 2024, https://doi.org/10.21831/jcte.v1i2.587.
    34. Muhammad Tamar, T. Arfah, I. A. Halim, and Puspa Akhlakul Karimah, “Role of Knowledge, Subjective Norms, Perceived Behavior Control, and Attitudes in Predict Pro-Environmental Behavior,” Green Medical Journal, vol. 3, no. 3, pp. 108–117, Dec. 2021, https://doi.org/10.33096/gmj.v3i3.88.
    35. S. Maghraoui and L. Khrouf, “Instagram live-streamings: how does influencer–follower congruence affect Gen Z trust, attitudes and intentions?,” Young Consumers, vol. 26, no. 1, pp. 150–169, Oct. 2024, https://doi.org/10.1108/YC-03-2024-2045.
    36. D. Han, W. Zhao, Z. Pang, and Z. Wu, “What does leveling up bring? A study on the ex post incentives of the hierarchical privilege levels in online brand communities,” Computers in Human Behavior, vol. 165, p. 108557, Apr. 2025, https://doi.org/10.1016/j.chb.2025.108557.
    37. Rozy Jain, BB Singla, “Impact of Consumer’s Attitude towards Social Media Influencers on Purchase Intention,” Journal of Informatics Education and Research, vol. 5, no. 1, Feb. 2025, https://doi.org/10.52783/jier.v5i1.2194.
    38. “Child Social Media Influencers and Unhealthy Food Product Placement,” Pediatric Collections: Digital Media, Part 1: Ecosystems, pp. 49–58, Mar. 2025, https://doi.org/10.1542/9781610027960-child_social.
    39. M. F. Singer, C. L. Callendar, X. Ma, and S. M. Tham, “Differences in perceived influencer authenticity: a comparison of Gen Z and Millennials’ def-initions of influencer authenticity during the de-influencer movement,” Online Media and Global Communication, vol. 2, no. 3, pp. 351–378, Sep. 2023, https://doi.org/10.1515/omgc-2023-0038.
    40. F. Chudry, G. Foxall, and J. Pallister, “Exploring Attitudes and Predicting Intentions: Profiling Student Debtors Using an Extended Theory of Planned Behavior,” Journal of Applied Social Psychology, vol. 41, no. 1, pp. 119–149, Jan. 2011, https://doi.org/10.1111/j.1559-1816.2010.00705.x.
    41. M. Qodarsi, S. A. Kadir, and L. Fuadah, “An Antecedent of E-Invoice User Behavior with Behavioral Intention as an Intervening Variable,” Proceed-ings of the 4th Sriwijaya Economics, Accounting, and Business Conference, pp. 394–401, 2018, https://doi.org/10.5220/0008440603940401.
    42. J. Zhan and Y. Zhao, “How would you respond to stereotype pressure? The effects of perceived occupational stigma on social workers’ proactive be-havior in China,” Cross Cultural & Strategic Management, vol. 30, no. 2, pp. 301–323, Jan. 2023, https://doi.org/10.1108/CCSM-03-2022-0055.
    43. I. Mun, “The Influence of Influencer’s Appearance Type on Consumer’s Attitude,” Journal of Management and Humanity Research, vol. 09, pp. 11–24, 2023, https://doi.org/10.22457/jmhr.v09a022356.
    44. Y. Setiawan and E. Hamdi, “Factors Affecting Customer’s Behavior and Intention on Purchase Intention through Brand Retail’s Social Media,” Inter-disciplinary Social Studies, vol. 2, no. 1, Oct. 2022, https://doi.org/10.55324/iss.v2i1.310.
    45. S. Maidenbaum, T. Katzir, and I. Vol, “How do augmented reality objects, which can only be perceived visually, influence our spatial behavior?,” Journal of Vision, vol. 25, no. 9, p. 1753, Jul. 2025, https://doi.org/10.1167/jov.25.9.1753.
    46. I. Khamidova, “Speech units as an educational subject,” Современные тенденции инновационного развития науки и образования в глобальном мире, vol. 1, no. 3, pp. 259–262, Mar. 2023, https://doi.org/10.47689/STARS.university-pp259-262.
    47. M. A. Iftita and K. Mubarokah, “Online Pornography among Student in Semarang City: The Influence of Attitudes and Subjective Norms,” Journal of Educational, Health and Community Psychology, vol. 13, no. 3, p. 1205, Aug. 2024, https://doi.org/10.12928/jehcp.v13i3.29735.
    48. K. Zaman, S. Nawaz Khan, M. Abbas, and A. AbdAlatti, “Effect of social media influencers on brand preferences through trust: Moderating role of emotional attachment,” Innovative Marketing, vol. 20, no. 2, pp. 128–139, May 2024, https://doi.org/10.21511/im.20(2).2024.11.
    49. V. Shineman, “Florida’s Amendment 4: Restoring voting rights to people with felonies might also reduce crime,” Oct. 2018, https://doi.org/10.64628/AAI.cvkswv9f3.
    50. S. Hasan, H. Zahid, A. Qayyum, T. Akter, and L. Vasa, “Influencer-consumer fit and intention to co-create brand value: The serial mediation of influ-encer authenticity and attitude toward brand,” Journal of Infrastructure, Policy and Development, vol. 8, no. 9, p. 5276, Sep. 2024, https://doi.org/10.24294/jipd.v8i9.5276.
    51. B. Shukla, “Consumer Skepticism and Trust in Influencer Marketing: A Cross-Platform Analysis of Mobile and Web Users,” Journal of Technology Management for Growing Economies, vol. 14, no. 2, pp. 29–37, Oct. 2023, https://doi.org/10.15415/jtmge/2023.142004.
    52. H. Xu, “Exploring Audience Attitudes Toward AI Influencers by Textual Analysis,” 2024 6th International Conference on Electronic Engineering and Informatics (EEI), pp. 1504–1507, Jun. 2024, https://doi.org/10.1109/EEI63073.2024.10696856.
    53. N. S. Contractor and L. A. DeChurch, “Integrating social networks and human social motives to achieve social influence at scale,” Proceedings of the National Academy of Sciences, vol. 111, no. supplement_4, pp. 13650–13657, Sep. 2014, https://doi.org/10.1073/pnas.1401211111.
    54. G. B. Adaba, L. Mwainyekule, and F. Frimpong, “Empirical Analysis of Social Media Influencers’ Effect on Consumer Purchase Intentions and Be-havior,” Apr. 2025, https://doi.org/10.20944/preprints202504.0722.v1.
    55. Meltwater, “Social Media Statistics in the Philippines [Updated 2025],” Meltwater Blog, 2025.
    56. A. Gross, “The rise of influencer marketing in Southeast Asia,” impact.com (Insights blog), 2024.
    57. G. Taslaud, “All Influencer Marketing Statistics & Data in The Philippines you need to know in 2025,” INSG, Nov. 8, 2025.
    58. Cube Asia & impact.com, “Influencer Marketing in Southeast Asia 2025” (Research Report), Jul. 2025.
  • Downloads

  • How to Cite

    Balazon, E. G., Soquiat, M. M. ., & Lumbera, M. L. . (2025). Social Media Influencers and Buying Behavior of Millennials in The Philippines: A Theory of Planned Behavior Perspective. International Journal of Accounting and Economics Studies, 12(7), 699-711. https://doi.org/10.14419/x02j5h37