Key Factors Influencing E-HRM Adoption: An Integrated Approach Based on The Technology Acceptance Model
-
https://doi.org/10.14419/5g1zq424
Received date: September 17, 2025
Accepted date: October 27, 2025
Published date: November 7, 2025
-
E-HRM; Intention to Use; University; Digital Transformation; HR Information Systems -
Abstract
Against a backdrop of modernization of administrative services in Moroccan higher education, this study examines the determinants of intention to adopt electronic human resource management (e-HRM) systems at Sidi Mohamed Ben Abdellah University in Fez. Using the Technology Acceptance Model (TAM), the study focuses on three main variables: perceived usefulness (PU), perceived ease of use (PEOU), and intention to use (IU). Data were collected from 98 users of the e-GRH system across 14 university establishments. Statistical analysis was performed using SmartPLS 3.0 software. The results reveal that perceived ease of use exerts a significant impact on intention to use the e-GRH system (β = 0.499; p < 0.001) as well as on perceived usefulness (β = 0.464; p < 0.001). On the other hand, the effect of perceived usefulness on intention to use the system was not statistically significant (β = 0.158; p = 0.156), leading us to reject this hypothesis. These results suggest that the perceived usability of the system is a major lever in the adoption of e-HRM, independently of perceived functional utility. The study contributes to a better understanding of the acceptance dynamics of digital technologies in academic institutions and proposes concrete avenues for optimizing their deployment.
-
References
- E. Galanaki, A. Lazazzara, and E. Parry, “A Cross-National Analysis of E-HRM Configurations: Integrating the Information Technology and HRM Perspectives,” Lect. Notes Inf. Syst. Organ, vol. 27, no. August 2018, pp. 261–276, 2019, https://doi.org/10.1007/978-3-319-90500-6_20.
- N. Iqbal, M. Ahmad, M. M.C. Allen, and M. M. Raziq, “Does e-HRM improve labour productivity? A study of commercial bank workplaces in Pakistan,” Empl. Relations, vol. 40, no. 2, pp. 281–297, 2018, https://doi.org/10.1108/ER-01-2017-0018.
- J. H. Marler and E. Parry, “Human resource management, strategic involvement and e-HRM technology,” Int. J. Hum. Resour. Manag., vol. 27, no. 19, pp. 2233–2253, 2016, https://doi.org/10.1080/09585192.2015.1091980.
- H. J. M. Ruël and T. Bondarouk, “The intersection between information technology and human resource management from a cross-national perspective: Towards a research model,” Handb. Res. Comp.. Hum. Resour. Manag. Second Ed., pp. 339–357, 2018, https://doi.org/10.4337/9781784711139.00025.
- H. Ruël, T. Bondarouk, and J. K. Looise, “E-HRM: Innovation or Irritation. An Explorative Empirical Study in Five Large Companies on Web-based HRM,” Manag. Revu, vol. 15, no. 3, pp. 364–380, 2004, https://doi.org/10.5771/0935-9915-2004-3-364.
- P. Tambe, P. Cappelli, and V. Yakubovich, “Artificial intelligence in human resources management: Challenges and A path forward,” Calif. Manage. Rev., vol. 61, no. 4, pp. 15–42, 2019, https://doi.org/10.1177/0008125619867910.
- T. V. Bondarouk and H. J. M. Ruël, “Electronic human resource management: Challenges in the digital era,” Int. J. Hum. Resour. Manag., vol. 20, no. 3, pp. 505–514, 2009, https://doi.org/10.1080/09585190802707235.
- S. Panos and V. Bellou, “Maximizing e-HRM outcomes: a moderated mediation path,” Manag. Decis., vol. 54, no. 5, pp. 1088–1109, 2016, https://doi.org/10.1108/MD-07-2015-0269.
- P. Poisat and M. R. Mey, “Electronic human resource management: Enhancing or entrancing?,” SA J. Hum. Resour. Manag., vol. 1, no. 2, pp. 1–9, 2017, https://doi.org/10.4102/sajhrm.v15i0.858.
- T. Bondarouk, E. Parry, and E. Furtmueller, “Electronic HRM: four decades of research on adoption and consequences,” Int. J. Hum. Resour. Manag., vol. 28, no. 1, pp. 98–131, 2017, https://doi.org/10.1080/09585192.2016.1245672.
- T. Bondarouk and H. Ruël, “The strategic value of e-HRM: Results from an exploratory study in a governmental organization,” Int. J. Hum. Resour. Manag., vol. 24, no. 2, pp. 391–414, 2013, https://doi.org/10.1080/09585192.2012.675142.
- E. Wahyudi and S. M. Park, “Unveiling the value creation process of electronic human resource management: An Indonesian case,” Public Pers. Manage., vol. 43, no. 1, pp. 83–117, 2014, https://doi.org/10.1177/0091026013517555.
- M. Rahman and C. Mordi, “Factors Influencing E-HRM Implementation in Government Organisations,” J. Enterp. Inf. Manag., vol. 31, no. 2, pp. 247–275, 2018. https://doi.org/10.1108/JEIM-05-2017-0066.
- J. Sungwa, “e-HRM within an African Context,” OALib, vol. 08, no. 07, pp. 1–19, 2021, https://doi.org/10.4236/oalib.1107596.
- M. Voermans and M. Van Veldhoven, “Attitude towards E-HRM: An empirical study at Philips,” Pers. Rev., vol. 36, no. 6, pp. 887–902, 2007, https://doi.org/10.1108/00483480710822418.
- S. Strohmeier, “Research in e-HRM: Review and implications,” Hum. Resour. Manag. Rev., vol. 17, no. 1, pp. 19–37, 2007, https://doi.org/10.1016/j.hrmr.2006.11.002.
- M. L. Lengnick-Hall and S. Moritz, “The impact of e-HR on the human resource management function,” J. Labor Res., vol. 24, no. 3, pp. 365–379, 2003, https://doi.org/10.1007/s12122-003-1001-6.
- W. J. Orlikowski and S. V. Scott, “10 Sociomateriality: Challenging the Separation of Technology, Work and Organization,” Acad. Manag. Ann., vol. 2, no. 1, pp. 433–474, 2008, https://doi.org/10.1080/19416520802211644.
- D. P. Lepak and S. A. Snell, “Virtual HR: Strategic human resource management in the 21st century,” Hum. Resour. Manag. Rev., vol. 8, no. 3, pp. 215–234, 1998, https://doi.org/10.1016/S1053-4822(98)90003-1.
- E. Parry and S. Tyson, “Desired goals and actual outcomes of e-HRM,” Hum. Resour. Manag. J., vol. 21, no. 3, pp. 335–354, 2011, https://doi.org/10.1111/j.1748-8583.2010.00149.x.
- M. Steen and J. Nauta, “Advantages and disadvantages of societal engagement: a case study in a research and technology organization,” J. Responsible Innov., vol. 7, no. 3, pp. 598–619, 2020, https://doi.org/10.1080/23299460.2020.1813864.
- P. Poba-Nzaou, S. Uwizeyemunugu, khadija Gaha, and M. Laberge, “Taxonomy of business value underlying motivations for e-HRM adoption: An empirical investigation based on HR processes,” Bus. Process Manag. J., vol. 26, no. 6, pp. 1661–1685, 2020, https://doi.org/10.1108/BPMJ-06-2018-0150.
- H. G. Gueutal, S. Strohmeier, and R. Kabst, “Organizational adoption of e/HRM in Europe: An empirical exploration of major adoption factors,” J. Manag. Psychol., vol. 24, no. 6, pp. 482–501, 2009, https://doi.org/10.1108/02683940910974099.
- N. Oswal and G. L. Narayanappa, “Evolution of HRM to E-HRM to Achieve Organizational Effectiveness and Sustainability,” Int. J. Bus. Adm. Manag. Res., vol. 1, no. 2, p. 22, 2015, https://doi.org/10.24178/ijbamr.2015.1.2.22.
- R. Fenech, P. Baguant, and D. Ivanov, “The changing role of human resource management in an era of digital transformation,” J. Manag. Inf. Decis. Sci., vol. 22, no. 2, pp. 176–180, 2019.
- S. R. Barley, “Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments,” Strateg. as Pract. Res. Dir. Resour., vol. 31, no. 1, pp. 83–100, 2007, https://doi.org/10.1017/CBO9780511618925.005.
- F. D. Davis, “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Q. Manag. Inf. Syst., vol. 13, no. 3, pp. 319–339, 1989, https://doi.org/10.2307/249008.
- R. Gomm, “Social Research Methodology,” Soc. Res. Methodol., 2008, https://doi.org/10.1007/978-0-230-22911-2.
- V. Venkatesh and F. Davis, “A theoretical extension of the tecgnology acceptance model: Four longitudinal field studies University of Maryland at College Park,” Manage. Sci., vol. 46, no. 2, pp. 186–204, 2000. https://doi.org/10.1287/mnsc.46.2.186.11926.
- V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, “User acceptance of information technology: Toward a unified view,” MIS Q. Manag. Inf. Syst., vol. 27, no. 3, pp. 425–478, 2003, https://doi.org/10.2307/30036540.
- D. A. Dillman, J. D. Smyth, M. Christian, and J. Wiley, “Crítica de libros,” pp. 161–176, 2016.
- J. F. Hair, J. J. Risher, M. Sarstedt, and C. M. Ringle, “The Results of PLS-SEM Article information,” Eur. Bus. Rev., vol. 31, no. 1, pp. 2–24, 2019. https://doi.org/10.1108/EBR-11-2018-0203.
- C. Fornell and D. F. Larcker, “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error,” 1981. https://doi.org/10.2307/3151312.
- J. F. Hair, C. M. Ringle, and M. Sarstedt, “PLS-SEM: Indeed a silver bullet,” J. Mark. Theory Pract., vol. 19, no. 2, pp. 139–152, 2011, https://doi.org/10.2753/MTP1069-6679190202.
- Mohamed, E.-S., Elmoukhtar, M., Mohammed, F., Yassine, N., & Mounir, B. (2024). Modeling the impact of exchange rate fluctuations on agricultural performance : Evidence from Morocco during the period 2000-2023. Edelweiss Applied Science and Technology, 8(6). https://doi.org/10.55214/25768484.v8i6.3731.
- Mohamed, E.-S., Khaoula, E., Idriss, O., Meryam, E.-A., & Mounir, B. (2025). The Impact of Exchange Rate and Inflation on Economic Growth : Empirical Evidence from the MENA region using Panel Data Analysis. Journal of Ecohumanism, 3(8). https://doi.org/10.62754/joe.v3i8.5848.
- Ali, B. T., Abdellah, H.-A., Hicham, O., Ouidad, B., & Mohamed, E.-S. (2025). From hesitation to integration : A UTAUT model analysis of ChatGPT adoption in Moroccan universities. Edelweiss Applied Science and Technology, 9(5), 2980‑2995. https://doi.org/10.55214/25768484.v9i5.7623.
- J. Henseler, C. M. Ringle, and M. Sarstedt, “A new criterion for assessing discriminant validity in variance-based structural equation modeling,” J. Acad. Mark. Sci., vol. 43, no. 1, pp. 115–135, 2015, https://doi.org/10.1007/s11747-014-0403-8.
- A. A. Alalwan, Y. K. Dwivedi, N. P. Rana, B. Lal, and M. D. Williams, “Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust,” J. Financ. Serv. Mark., vol. 20, no. 2, pp. 145–157, 2015, https://doi.org/10.1057/fsm.2015.5.
- J. C. Nunnally, I. H. B. Psychometric, and T. New, “REVIEW This book is a revision of the late Jum Nunnally ’ s Psychometric Theory which appeared in 1967 and 1978 ( second edition ). Psychometric Theory was a unique text- procedures that explain variance to modern inferential procedures " that has taken,” vol. 60, no. 2, pp. 313–315, 1995.
- N. Tabri and C. M. Elliott, Principles and Practice of Structural Equation Modeling, vol. 1, no. 1. 2012. https://doi.org/10.15353/cgjsc-rcessc.v1i1.25.
- B. Bervell and I. N. Umar, “Validation of the UTAUT model: Re-considering non-linear relationships of exogeneous variables in higher education technology acceptance research,” Eurasia J. Math. Sci. Technol. Educ., vol. 13, no. 10, pp. 6471–6490, 2017, https://doi.org/10.12973/ejmste/78076.
- H. Ouzif et al., “Analyzing the adoption of artificial intelligence by Moroccan university teachers: Key insights and implications from the UTAUT model,” Edelweiss Appl. Sci. Technol., vol. 9, no. 4, pp. 2722–2732, 2025, https://doi.org/10.55214/25768484.v9i4.6644.
- O. Hicham, C. Ouail, E. L. A. Maryem, B. Ouidad, and E. L. B. Hayat, “Educational Technology Adoption in Moroccan Universities : Empowering Employability and Aligning with the Industrial Ecosystem,” vol. 10, pp. 518–531, 2025. https://doi.org/10.52783/jisem.v10i49s.9901.
- Factors influencing electronic human resource management implementation in public organisations in an emerging economy: An empirical study Amoako, R., Jiang, Y., Adu-Yeboah, S. S., Frempong, M. F., & Tetteh, S. (2023). South African Journal of Business Management, 54(1), a2937. https://doi.org/10.4102/sajbm.v54i1.2937.
- Comprehending the Adoption of e HRM: Application of Technology Acceptance Model Chaudhary, A., & Khandelwal, S. (2024). Journal of Informatics Education and Research, Vol. 4, No. 3.
- Effects of different electronic HRM configurations on organizational consequences: An intra country analysis Nyathi, M. (2024). Human Resources Management and Services, 6(2), Article ID 3487. https://doi.org/10.18282/hrms.v6i2.3487.
- Digital maturity in transforming human resource management in the post COVID era: A thematic analysisShahiduzzaman, M. (2025). Administra-tive Sciences, 15(2), 51. https://doi.org/10.3390/admsci15020051.
- An integrated adoption model of cloud computing based human resource management by SMEs in developing countries: evidence from Bahrain (2025). Frontiers in Sustainability. https://doi.org/10.3389/frsus.2025.1503423.
- The Impact of E HRM Tools on Employee Engagement Stachová, K., Stacho, Z., Šamalík, P., & Sekan, F. (2024). Administrative Sciences, 14(11), 303. https://doi.org/10.3390/admsci14110303.
-
Downloads
-
How to Cite
Chaimae , Q. ., & Malika, A. . (2025). Key Factors Influencing E-HRM Adoption: An Integrated Approach Based on The Technology Acceptance Model. International Journal of Accounting and Economics Studies, 12(7), 288-296. https://doi.org/10.14419/5g1zq424
