Buy Now Pay Later and Online Impulse Buying: An Empirical ‎Study in Indonesia’s Digital Economy

  • Authors

    • Sendy Watazawwadu Ilmi School of Business, IPB University, Bogor 16128, Indonesia
    • Fithriyyah Shalihati School of Business, IPB University, Bogor 16128, Indonesia
    • Tanti Novianti School of Business, IPB University, Bogor 16128, Indonesia
    https://doi.org/10.14419/16b72331

    Received date: September 17, 2025

    Accepted date: October 24, 2025

    Published date: November 4, 2025

  • Buy Now Pay Later; Digital Consumer Behavior; Digital Promotions; FOMO; Self-Control
  • Abstract

    The rapid expansion of Buy Now Pay Later (BNPL) services in Indonesia has reshaped consumer behavior in the digital economy. While ‎BNPL provides convenience in online transactions, it may also intensify impulsive buying tendencies. This study examines the determinants ‎of online impulse buying by comparing BNPL users and non-users. Six factors were analyzed: fear of missing out (FOMO), BNPL pro-‎motions, happiness, social influence, normative evaluation, and self-control. A quantitative approach was applied through an online survey ‎of 303 respondents, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings reveal ‎that for both BNPL users and non-users, FOMO, happiness, and self-control significantly influence impulsive buying. Among BNPL users, ‎self-control was the strongest predictor, while happiness was most influential among non-users. Normative evaluation showed a significant ‎negative effect only for non-users, indicating that social norms remain an effective restraint in that group. In contrast, promotions and social ‎influence were not significant for either group. These results suggest that BNPL shifts the main drivers of impulse buying from emotional ‎triggers to self-regulation and reduces the role of normative controls. The study offers implications for policymakers, digital businesses, and ‎consumers in promoting more responsible digital consumption.

  • References

    1. FinTech in ASEAN, “FinTech in ASEAN 2024 : A Decade of Innovation,” 2024. [Online]. Available: https://www.uobgroup.com/assets/web-resources/techecosystem/fintech/pdf/fintech-in-asean-2024.pdf
    2. Bank Indonesia, “Statitstik Sistem Pembayaran dan Infrastruktur Pasar Keuangan Indonesia (SPIP),” 2024.
    3. Y. Erzincanlı, G. Akbulut, B. B. Çubukcu, and H. G. Taş, “Role of self-control, financial attitude, depression, anxiety, and stress in predicting con-sumers’ online shopping addiction,” Front Public Health, vol. 12, no. May, pp. 1–10, 2024, https://doi.org/10.3389/fpubh.2024.1382910.
    4. G. Cachón-Rodríguez, A. Blanco-González, C. Prado-Román, and A. Fernández-Portillo, “How compulsive and impulsive buying affect consumer emotional regulation. Is anxiety a differential element?,” European Journal of Management and Business Economics, 2024, https://doi.org/10.1108/EJMBE-06-2023-0172.
    5. S. I. Djamhari, M. D. Mustika, B. Sjabadhyni, and A. R. P. Ndaru, “Impulsive buying in the digital age: investigating the dynamics of sales promo-tion, FOMO, and digital payment methods,” Cogent Business and Management, vol. 11, no. 1, p., 2024, https://doi.org/10.1080/23311975.2024.2419484.
    6. V. Juita, V. Pujani, R. Rahim, and R. Rahayu, “Dataset on online impulsive buying behavior of buy now pay later users and non-buy now pay later users in Indonesia using the stimulus-organism-response model,” Data Brief, vol. 54, p. 110500, 2024, https://doi.org/10.1016/j.dib.2024.110500.
    7. A. Kumar, J. Salo, and R. Bezawada, “The effects of buy now, pay later (BNPL) on customers’ online purchase behavior,” Journal of Retailing, vol. 100, no. 4, pp. 602–617, 2024, https://doi.org/10.1016/j.jretai.2024.09.004.
    8. A. Z. Yonatan, “Pengguna PayLater Indonesia Tumbuh 17 Kali Lipat dalam 5 Tahun Terakhir,” Jakarta, Aug. 2024. Accessed: Feb. 20, 2025. [Online]. Available: https://goodstats.id/article/pengguna-paylater-indonesia-tumbuh-17-kali-lipat-dalam-5-tahun-terakhir-355VL.
    9. C.-D. Chen and E. C. S. Ku, “Diversified Online Review Websites as Accelerators for Online Impulsive Buying: The Moderating Effect of Price Dispersion,” Journal of Internet Commerce, vol. 20, no. 1, pp. 113–135, 2021, https://doi.org/10.1080/15332861.2020.1868227.
    10. S. L. Diani, R. Jatnika, and N. Yanuarti, “Correlation Between Impulsive Buying and Customer Satisfaction on Online Purchase ‘X,’” Journal of Legal, Ethical and Regulatory Issues, vol. 24, no. Special Is, pp. 1–7, 2021.
    11. D. Kim, “Impulsive Buying Behavior of Hotel Conditional Upgrades: An Application of the Stimulus-Organism-Response Model,” Journal of Quality Assurance in Hospitality and Tourism, vol. 00, no. 00, pp. 1–26, 2023, https://doi.org/10.1080/1528008X.2023.2291726.
    12. A. P. Mani and V. M. Tripathi, “A Study of Factors Influencing Online Impulsive Buying Behaviour,” in AIP Conference Proceedings, 2022. https://doi.org/10.1063/5.0103801.
    13. J. D. Wells, D. V. Parboteeah, and J. S. Valacich, “Online impulse buying: Understanding the interplay between consumer impulsiveness and web-site quality,” J Assoc Inf Syst, vol. 12, no. 1, pp. 32–56, 2011, https://doi.org/10.17705/1jais.00254.
    14. F. Golalizadeh and B. Ranjbarian, “Impact of customer’s emotions on online purchase intention and impulsive buying of luxury cosmetic products mediated by perceived service quality,” Journal of Global Fashion Marketing, vol. 14, no. 4, pp. 468–488, 2023, https://doi.org/10.1080/20932685.2023.2205869.
    15. B. Guttman-Kenney, C. Firth, and J. Gathergood, “Buy now, pay later (BNPL) …on your credit card,” J Behav Exp Finance, vol. 37, p. 100788, 2023, https://doi.org/10.1016/j.jbef.2023.100788.
    16. Consumer Financial Protection Bureau, “Consumer use of buy now, pay later and other unsecured debt,” Consumer Financial Protection Bureau, Washington, DC, Jan. 2025. Accessed: Oct. 23, 2025. [Online]. Available: https://files.consumerfinance.gov/f/documents/cfpb_BNPL_Report_2025_01.pdf.
    17. Organisation for Economic Co-operation and Development, Supporting informed and safe use of short-term online credit and buy now pay later through digital financial literacy. Paris: OECD Publishing, 2025.
    18. R. Ashby, “The Influence of the buy-now-pay-later payment mode on consumer choice,” Journal of Retailing, no. xxxx, pp. 1–17, 2024, https://doi.org/10.1016/j.jretai.2025.01.003.
    19. Federal Reserve Bank of Richmond, “Buy Now, Pay Later: Market Impact and Policy Considerations,” Jan. 2025. Accessed: Oct. 23, 2025. [Online]. Available: https://www.richmondfed.org/publications/research/economic_brief/2025/eb_25-03.
    20. T. T. A. Ngo, H. L. T. Nguyen, H. P. Nguyen, H. T. A. Mai, T. H. T. Mai, and P. L. Hoang, “A comprehensive study on factors influencing online impulse buying behavior: Evidence from Shopee video platform,” Heliyon, vol. 10, p. e35743, 2024, https://doi.org/10.1016/j.heliyon.2024.e35743.
    21. R. Guo, Z. Jiang, and T. Li, “Optimal dynamic advertising policy considering consumer ad fatigue,” Decis Support Syst, vol. 187, p. 114323, 2024. https://doi.org/10.1016/j.dss.2024.114323.
    22. eMarketer, “Hands-on marketing makes a comeback as digital fatigue sets in.” Accessed: Oct. 23, 2025. [Online]. Available: https://www.emarketer.com/content/hands-on-marketing-makes-comeback-digital-fatigue-sets.
    23. A. K. Przybylski, K. Murayama, C. R. DeHaan, and V. Gladwell, “Motivational, emotional, and behavioral correlates of fear of missing out,” Comput Human Behav, vol. 29, no. 4, pp. 1841–1848, Jul. 2013, https://doi.org/10.1016/j.chb.2013.02.014.
    24. C. T. Barry and M. Y. Wong, “Fear of missing out (FoMO): A generational phenomenon or an individual difference?,” J Soc Pers Relat, vol. 37, no. 12, pp. 2952–2966, Dec. 2020, https://doi.org/10.1177/0265407520945394.
    25. I. K. Çelik, O. Eru, and R. Cop, “The Effects of Consumers’ FoMo Tendencies on Impulse Buying and The Effects of Impulse Buying on Post-Purchase Regret: An Investigation on Retail Stores ,” Brain (Bacau), vol. 10, no. 3, 2019. https://doi.org/10.70594/brain/v10.i3/13.
    26. E. A. Hamza and Y. Elsantil, Consumer impulsive buying: causes, consequences, and control. 2023.
    27. A. Jain, D. Srivastava, and A. Shukla, “Self-control and compulsive buying behavior: The mediating role of ill-being perception,” Cogent Business and Management, vol. 10, no. 3, 2023, https://doi.org/10.1080/23311975.2023.2286673.
    28. Raghuvaran, “Analytical study on factors influencing impulsive buying among college students in Vellore district,” Journal of Advanced Research in Dynamical and Control Systems, vol. 9, no. Special is, pp. 241–257, 2017.
    29. J. Liao, Y. Zhou, J. Yang, and W. Chen, “The effect of self-construction on impulse buying: Based on the adjustment effect of discount uncertain-ty,” in Proceedings - 2020 International Conference on Computer Science and Management Technology, ICCSMT 2020, 2020, pp. 370–373. https://doi.org/10.1109/ICCSMT51754.2020.00083.
    30. M. Mandolfo, D. Bettiga, L. Lamberti, and G. Noci, “Influence of Sales Promotion on Impulse Buying: A Dual Process Approach,” Journal of Promotion Management, vol. 28, no. 8, pp. 1212–1234, Nov. 2022, https://doi.org/10.1080/10496491.2022.2060415.
    31. S. Abdelsalam, R. A. Alias, N. Salim, and O. Husain, “Understanding consumer’s online impulse buying behavior in social commerce,” in Proceed-ings of the 23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019, 2019.
    32. S. Farivar and Y. Yuan, “Understanding consumers’ impulse buying behavior in social commerce platforms,” in AMCIS 2017 - America’s Confer-ence on Information Systems: A Tradition of Innovation, 2017.
    33. X. Hu, X. Chen, and R. Davidson, “Social Support, Source Credibility, Social Influence, and Impulsive Purchase Behavior in Social Commerce,” International Journal of Electronic Commerce, vol. 23, no. 3, pp. 297–327, 2019, https://doi.org/10.1080/10864415.2019.1619905.
    34. Q. P. Thi Phan, V. M. Ngo, and N. C. Lien Phuoc, “How social commerce characteristics influence consumers’ online impulsive buying behavior in emerging markets,” International Journal of e-Business Research, vol. 16, no. 3, pp. 74–88, 2020, https://doi.org/10.4018/IJEBR.2020070105.
    35. H. Xi, Z. Hong, S. Jianshan, X. Li, W. Jiuchang, and R. Davison, “Impulsive purchase behaviour in social commerce: The role of social influence,” in Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings, 2016.
    36. Y. Y. Lee and C. L. Gan, “Positive affect and normative evaluation as mediators in the impulsiveness and Gen-Y impulse purchase urges,” Interna-tional Journal of Business Innovation and Research, vol. 36, no. 1, pp. 75–102, 2025, https://doi.org/10.1504/IJBIR.2025.143945
    37. Y. Y. Lee, C. L. Gan, and T. W. Liew, “Rationality and impulse buying: Is your emotion a part of the equation?,” Computers in Human Behavior Reports, vol. 12, 2023, https://doi.org/10.1016/j.chbr.2023.100337.
    38. X. Li and C. Liang, “Research on the effects of reference group on impulse buying behavior,” in 2nd International Conference on Information Sci-ence and Engineering, ICISE2010 - Proceedings, 2010, pp. 530–535. https://doi.org/10.1109/ICISE.2010.5689798.
    39. Y. Liu, H. Li, and F. Hu, “Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions,” Decis Sup-port Syst, vol. 55, no. 3, pp. 829–837, Jun. 2013, https://doi.org/10.1016/j.dss.2013.04.001.
    40. D. W. Rook and R. J. Fisher, “Normative Influences on Impulsive Buying Behavior,” Journal of Consumer Research, vol. 22, no. 3, p. 305, Dec. 1995, https://doi.org/10.1086/209452.
    41. J. F. Hair, W. C. Black, B. J. Babin, and R. E. Anderson, Multivariate Data Analysis. Cengage, 2019.
    42. J. Henseler, C. M. Ringle, and R. R. Sinkovics, “The use of partial least squares path modeling in international marketing,” 2009, pp. 277–319. https://doi.org/10.1108/S1474-7979(2009)0000020014.
    43. M. Sarstedt, C. M. Ringle, and J. F. Hair, “Partial Least Squares Structural Equation Modeling,” in Handbook of Market Research, Cham: Springer International Publishing, 2017, pp. 1–40. https://doi.org/10.1007/978-3-319-05542-8_15-1.
    44. G. Shmueli, S. Ray, J. M. Velasquez Estrada, and S. B. Chatla, “The elephant in the room: Predictive performance of PLS models,” J Bus Res, vol. 69, no. 10, pp. 4552–4564, Oct. 2016, https://doi.org/10.1016/j.jbusres.2016.03.049.
    45. S. Hussain, A. Raza, A. Haider, M. I. Ishaq, and Q. Talpur, “Fear of missing out and compulsive buying behavior: The moderating role of mindful-ness,” Journal of Retailing and Consumer Services, vol. 75, p. 103512, Nov. 2023, https://doi.org/10.1016/j.jretconser.2023.103512.
    46. H. Dittmar, K. Long, and R. Meek, “Buying on the Internet: Gender Differences in On-line and Conventional Buying Motivations,” Sex Roles, vol. 50, no. 5–6, pp. 423–444, Mar. 2004, https://doi.org/10.1023/B:SERS.0000018896.35251.c7
    47. R. F. Baumeister, K. D. Vohs, and D. M. Tice, “The Strength Model of Self-Control,” Curr Dir Psychol Sci, vol. 16, no. 6, pp. 351–355, 2007. https://doi.org/10.1111/j.1467-8721.2007.00534.x.
    48. A. Lusardi and O. S. Mitchell, “The Economic Importance of Financial Literacy: Theory and Evidence,” J Econ Lit, vol. 52, no. 1, pp. 5–44, Mar. 2014, https://doi.org/10.1257/jel.52.1.5.
    49. G. Hofstede, “Culture’s Recent Consequences: Using Dimension Scores in Theory and Research,” International Journal of Cross Cultural Man-agement, vol. 1, no. 1, pp. 11–17, Apr. 2001, https://doi.org/10.1177/147059580111002.
  • Downloads

  • How to Cite

    Ilmi, S. W., Shalihati, F., & Novianti, T. (2025). Buy Now Pay Later and Online Impulse Buying: An Empirical ‎Study in Indonesia’s Digital Economy. International Journal of Accounting and Economics Studies, 12(7), 116-128. https://doi.org/10.14419/16b72331