Exploring downsizing: a case study of airline company of Pakistan
Pakistan is facing economic downfall for the past few years and this has created adverse impact on all government and private organizations. Due to economic downfall organizations are reducing number of employees to decrease their costs by using downsizing. This study investigated the consequences of downsizing on survivor employees in a leading airline company of Pakistan. Case study technique has been used and data has been collected through un-structured interviews from 12 employees. NVivo 10 software has been applied for in-depth qualitative analysis. Different techniques have been used for the validation of different themes of the study including graphs, word tag clouds, word tree map and tree map. The findings depicted 14 more or less critical consequences of downsizing on survivor employees. More critical consequences are perceptions about work, internal feelings, internal motivation, job satisfaction, organizational commitment, career development, employee performance, feelings of job insecurity, thinking for better opportunity and stress. Less critical consequences are increase in workload, fear of job loss, bad health and thinking to switch. These consequences of downsizing can be divided into two major categories such as effects on attitudes and effects on behaviors. It is concluded that employees with less experience are more inversely affected by downsizing. Downsizing has negatively affected attitudes and behaviors of survivor employees in leading Airline Company of Pakistan but impact on attitudes is higher than on behaviors.
Keywords: Attitudes, Behaviors, Downsizing, Survivors, NVivo.
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