Unpacking The Scholarly Evolution of Gig Worker ‎Satisfaction: A Bibliometric Exploration

Dhara Jhala; Dr. Sampada Kapse

doi:10.14419/krbncc52

Article Summary Abstract References Full Article How to cite

Authors
- Dhara Jhala Research Scholar, Gujarat Technological University, Ahmedabad, Gujarat
- Dr. Sampada Kapse Director, Tolani Motwane Institute of Management Studies, Adipur, Gujarat‎
https://doi.org/10.14419/krbncc52

Received date: July 22, 2025

Accepted date: September 2, 2025

Published date: September 14, 2025
Bibliometric Analysis; Gig Economy; Gig Workers; Job Satisfaction; Research Trends
Abstract

This study presents the first bibliometric review dedicated solely to gig workers’ job ‎satisfaction, offering a focused synthesis of global research trends. Using data extracted from ‎the Scopus database, documents were analyzed through bibliographic coupling, citation ‎metrics, and thematic clustering. The analysis produced four conceptually distinct clusters: ‎algorithmic governance, psychological engagement, geographical well-being, and technostress. ‎Author impact, source influence, and institutional contributions were mapped using citation-‎based indices and network metrics. Keyword construction was guided by an extensive literature ‎review to ensure terminological inclusiveness. Figures such as thematic maps, trending topics, ‎and co-authorship networks illustrate the evolution and structure of the field, while tables ‎summarize the most influential documents, authors, and sources. By identifying conceptual ‎overlaps, geographic gaps, and emerging themes, this study provides a comprehensive ‎framework and strategic roadmap for future research. It serves as a foundational reference for ‎academics, policymakers, and platform designers seeking to enhance gig worker well-being ‎and satisfaction‎.
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Jhala, D., & Kapse, D. S. (2025). Unpacking The Scholarly Evolution of Gig Worker ‎Satisfaction: A Bibliometric Exploration. International Journal of Accounting and Economics Studies, 12(5), 550-572. https://doi.org/10.14419/krbncc52
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