Tech-Driven Banking Revolution: A Bibliometric Analysis and‎Visualization of Neobanking Research Using Biblioshiny,‎Vosviewer and Citespace

  • Authors

    • Aiswarya Cherian Research Scholar, St.Mary’s College, Sulthan Bathery, University of Calicut, Kerala, India
    • Dinesh M P Government College Mokeri, Kozhikode, Kerala, India
    • Josiah John Department of Economics, St. George College, Aruvithura, Kerala, India
    • Dawn Joseph Department of Economics, St. George College, Aruvithura, Kerala, India
    • Suresh T Research Scholar, St Thomas College, Palai, Kerala
    • Jobin Jose Marian College, Kuttikkanam, Autonomous, Kerala, India
    https://doi.org/10.14419/k0vmt008

    Received date: July 20, 2025

    Accepted date: September 12, 2025

    Published date: September 24, 2025

  • Neobanking; Virtual Banking; Digital-Only Banking; Bibliometric Analysis; Biblioshiny; VOSviewer; CiteSpace
  • Abstract

    Neobanking refers to digital-only banking platforms that deliver financial services exclusively through mobile applications and web interfaces, without the need for physical branches. This bibliometric analysis investigates the global research landscape on neobanking using data ‎retrieved from the Scopus database. The study employs three specialized tools—Biblioshiny, VOSviewer, and CiteSpace—to analyze publication trends, scholarly impact, and thematic development within the domain. Key findings highlight a steady rise in scientific output, particularly after 2015, with significant contributions from countries such as Indonesia, India, and the United States. The analysis identifies top ‎influential researchers and journals that have shaped the discourse across finance, technology, and digital transformation. Visual network ‎analyses reveal co-authorship patterns, intellectual linkages through co-cited authors and journals, and document-level connections via bibliographic coupling. Keyword co-occurrence maps and thematic evolution charts trace the shift from financial inclusion and mobile banking to ‎recent emphases on fintech, trust, and digital transformation. The thematic map classifies motor themes like digital banking and neobanks as ‎well-developed and central, while signaling emerging interest in user experience and regulatory frameworks. Trend analysis underscores a ‎transition from foundational access-based models to innovation-driven financial ecosystems. The study concludes by identifying research ‎gaps and practical implications, emphasizing the need for integrative approaches that address technological, behavioral, and regulatory ‎dimensions of neobanking‎.

  • References

    1. Abas, N., Hussin, H., Hardi, N. M., & Hashim, N. (2023). Exploring the interconnection of social media, mental health and youth: A bibliometric analysis. Social and Management Research Journal. https://doi.org/10.24191/smrj.v20i2.24401.
    2. Abbas, A. F., Jusoh, A., Masod, A., & Ali, J. (2021). A Bibliometric Analysis of Publications on Social Media Influencers Using Vosviewer. Jour-nal of Theoretical and Applied Information Technology, 99(23), 5662–5676.
    3. Agac, G., Sevim, F., Celik, O., Bostan, S., Erdem, R., & Yalcin, Y. I. (2023). Research hotspots, trends and opportunities on the metaverse in health education: A bibliometric analysis. Library Hi Tech, ahead-of-print(ahead-of-print). https://doi.org/10.1108/LHT-04-2023-0168.
    4. Agbo, F. J., Oyelere, S. S., Suhonen, J., & Tukiainen, M. (2021). Scientific production and thematic breakthroughs in smart learning environments: A bibliometric analysis. Smart Learning Environments, 8(1), 1. https://doi.org/10.1186/s40561-020-00145-4.
    5. Alavi, M., Valiollahi, A., & Pakravan, M. (2024). Bibliometric Analysis of research trends on Graph Neural Networks. 2024 20th CSI International Symposium on Artificial Intelligence and Signal Processing (AISP), 1–8. https://doi.org/10.1109/AISP61396.2024.10475285.
    6. Albastaki, M., Majumdar, S., & Banerjee, R. (2022). Ideal Self-Congruence: Neobanking by Traditional Banks and the Impact on Market Share—A Case of Uae Banks. International Journal of Professional Business Review. https://doi.org/10.26668/businessreview/2022.v7i4.e779.
    7. Amon, A., Jagrič, T., & Oplotnik, Ž. (2024). The neobanks and sustainability. Journal of Infrastructure, Policy and Development. https://doi.org/10.24294/jipd.v8i9.7623.
    8. Babu, S., & Thomas, B. (2022). Bibliometric Analysis and Visualization of Scientific Literature on Random Forest Regression. Scientific Visualiza-tion, 14(5). https://doi.org/10.26583/sv.14.5.04.
    9. Bradford, T. (2020). Neobanks: Banks by Any Other Name? 1–6.
    10. Chen, S., Ding, Q., & Liang, K. (2023). Research on Green Port Based on LDA Model and CiteSpace Bibliometric Analysis. In Proceedings of SPIE - The International Society for Optical Engineering (Vol. 12725). https://doi.org/10.1117/12.2679115.
    11. Citterio, A., Marques, B., & Tanda, A. (2024). The Early Days of Neobanks in Europe: Identification, Performance, and Riskiness. Journal of Fi-nancial Services Research. https://doi.org/10.1007/s10693-024-00433-x.
    12. Ding, X., & Yang, Z. (2022). Knowledge mapping of platform research: A visual analysis using VOSviewer and CiteSpace. Electronic Commerce Research, 1–23.
    13. Fahamsyah, M. H., Mawardi, I., Laila, N., & Shabbir, M. S. (2023). Global Islamic Banking Development: A Review and Bibliometric Analysis Using R-Biblioshiny Application. Muqtasid: Jurnal Ekonomi Dan Perbankan Syariah, 14(1), 69–92. https://doi.org/10.18326/muqtasid.v14i1.69-92.
    14. FathimaFebeena, K., & Nishad, T. (2024). Exploring Neobanks Adoption: A Study Among the Young Customers in Kerala Using Technology Ac-ceptance Model. Metamorphosis, 24, 49–61. https://doi.org/10.1177/09726225241302894.
    15. Gavel, Y., & Iselid, L. (2008). Web of Science and Scopus: A journal title overlap study. Online Information Review, 32(1), 8–21. https://doi.org/10.1108/14684520810865958.
    16. Harzing, A.-W., & Alakangas, S. (2016). Google Scholar, Scopus and the Web of Science: A longitudinal and cross-disciplinary comparison. Scien-tometrics, 106, 787–804. https://doi.org/10.1007/s11192-015-1798-9.
    17. Huang, J.-H., Duan, X.-Y., He, F.-F., Wang, G.-J., & Hu, X.-Y. (2021). A historical review and Bibliometric analysis of research on Weak meas-urement research over the past decades based on Biblioshiny. arXiv Preprint arXiv:2108.11375.
    18. Husain, F., & Mustafa, M. S. (2023). A Decade of Islamic Banking Research: Bibliometric Review with Biblioshiny and Vosviewer. Jambura Sci-ence of Management, 5(2), 67–85. https://doi.org/10.37479/jsm.v5i2.19295.
    19. Jagrič, T., & Amon, A. (2023). Key factors of neobanking’s occurence. Mednarodno Inovativno Poslovanje = Journal of Innovative Business and Management. https://doi.org/10.32015/JIBM.2023.15.1.1.
    20. John, J., Joseph, M., Joseph, S., Jacob, G., Rose, N., & Thomas, S. (2024). Insurtech research dynamics: A bibliometric review of technological in-novations in insurance. Multidisciplinary Reviews, 7(12), 2024288–2024288. https://doi.org/10.31893/multirev.2024288.
    21. Jose, J., JOSEPH, A., ABRAHAM, P., & VARGHESE, R. (2024). Transformative pedagogies: A bibliometric journey through adaptive learning systems. Journal of Theoretical and Applied Information Technology, 102(6).
    22. JOSEPH, J., JOSE, J., JOSE, A. S., ETTANIYIL, G. G., JOHN, J., & D NELLANAT, P. (2023). UNVEILING THE RESEARCH IMPACT: A VISUALIZATION STUDY OF CHATGPT’S INFLUENCE ON THE SCIENTIFIC LANDSCAPE. Journal of Theoretical and Applied Infor-mation Technology, 101(22).
    23. Joseph, J., Jose, J., Jose, A. S., Ettaniyil, G. G., & Nair, S. V. (2024). A scientometric analysis of bibliotherapy: Mapping the research landscape. Library Hi Tech, ahead-of-print(ahead-of-print). https://doi.org/10.1108/LHT-08-2023-0341.
    24. Joseph Jr, J., Jose, A. S., Ettaniyil, G. G., Jasimudeen, S., Jose, J., & Sulaiman, J. (2024). Mapping the landscape of electronic health records and health information exchange through bibliometric analysis and visualization. Cureus, 16(4). https://doi.org/10.7759/cureus.59128.
    25. Kalyta, O., Gordiienko, T., & Erkes, O. (2024). Neobanking regulation. Scientia Fructuosa. https://doi.org/10.31617/1.2024(155)07.
    26. Kapliar, K., Maslova, N., & Hnoievyi, V. (2023). Risks of the Neobanks’ Activities in the Conditions of the Economy Digitalization. WSEAS TRANSACTIONS ON INFORMATION SCIENCE AND APPLICATIONS. https://doi.org/10.37394/23209.2024.21.2.
    27. Kuzior, A., & Sira, M. (2022). A bibliometric analysis of blockchain technology research using VOSviewer. Sustainability, 14(13), 8206. https://doi.org/10.3390/su14138206.
    28. Li, J., Mao, Y., Ouyang, J., & Zheng, S. (2022). A review of urban microclimate research based on CiteSpace and VOSviewer analysis. Internation-al Journal of Environmental Research and Public Health, 19(8), 4741. https://doi.org/10.3390/ijerph19084741.
    29. M, P. C., K, D. V., & Kumar, K. (2025). A Study on Neobanks in India. International Journal of Enhanced Research in Management & Computer Applications. https://doi.org/10.55948/IJERMCA.2025.01406.
    30. Mall, S., Panigrahi, T., & Hassan, K. (2024). Neo Banking: A Bibliometric Review of The Current Research Trend and Future Scope. International Review of Economics & Finance. https://doi.org/10.1016/j.iref.2024.103559.
    31. Mathew, L., Govindan, V. M., Jayakumar, A., Unnikrishnan, U., & Jose, J. (2024). The evolution of financial technology: A comprehensive biblio-metric review of robo-advisors. Multidisciplinary Reviews, 7(11), 2024274–2024274. https://doi.org/10.31893/multirev.2024274.
    32. Nagy, S., Molnár, L., & Papp, A. (2023). Customer Adoption of Neobank Services from a Technology Acceptance Perspective – Evidence from Hungary. Decision Making: Applications in Management and Engineering. https://doi.org/10.31181/dmame712024883.
    33. Nithyakirrthy, P., Shanthi, R., & Pawar, P. S. (2024). Dimensions of Risk in the Effect of Customers’ Awareness and Knowledge on the Readiness to adopt Neobanks. International Journal of Current Science Research and Review.
    34. Nurhayati, S., Rahmawati, A., & Surwanti, A. (2024). Digitalization of MSMEs: A bibliometric analysis using Biblioshiny and VOSviewer. Multi-disciplinary Reviews. https://doi.org/10.31893/multirev.2024088.
    35. Palit, S. (2024). Neobanks in India: Innovation, Challenges and Opportunities in the Banking Industry. International Journal For Multidisciplinary Research. https://doi.org/10.36948/ijfmr.2024.v06i06.29746.
    36. Potaraju, P. (2025). A Study on Factors Influencing Behavioral Intention to Adopt and Use Neobanking. International Journal for Research in Ap-plied Science and Engineering Technology. https://doi.org/10.22214/ijraset.2025.65858.
    37. Racine, J. S. (2012). RStudio: A platform-independent IDE for R and Sweave. JSTOR. https://doi.org/10.1002/jae.1278.
    38. Sabbani, G. (2024). The Rise of Neobanks: Disrupting the Traditional Banking Landscape. International Journal of Science and Research (IJSR). https://doi.org/10.21275/SR24516201618.
    39. Sardar, S., & Anjaria, K. (2023). THE FUTURE OF BANKING: HOW NEO BANKS ARE CHANGING THE INDUSTRY. International Jour-nal of Management, Public Policy and Research. https://doi.org/10.55829/ijmpr.v2i2.153.
    40. Shanti, R., Siregar, H., Zulbainarni, N., & Tony. (2024). Revolutionizing Banking: Neobanks’ Digital Transformation for Enhanced Efficiency. Journal of Risk and Financial Management. https://doi.org/10.3390/jrfm17050188.
    41. Souza de Cursi, E. (2023). Some Tips to Use R and RStudio. In E. Souza de Cursi (Ed.), Uncertainty Quantification using R (pp. 1–108). Springer International Publishing. https://doi.org/10.1007/978-3-031-17785-9_1.
    42. Sudianjaya, J. C., Kuswanto, H., & Nadlifatin, R. (2024). Understanding Future Trends in Digital Banking Research Through Bibliometric Analysis. Procedia Computer Science. https://doi.org/10.1016/j.procs.2024.03.095.
    43. Thangavel, P., & Chandra, B. (2023). Two Decades of M-Commerce Consumer Research: A Bibliometric Analysis Using R Biblioshiny. Sustaina-bility, 15(15), 11835. https://doi.org/10.3390/su151511835.
    44. Vaishnavi, R., & Sandeepthi, R. (2024). Cybersecurity Challenges and Regulatory Compliance in Neobanking in India. TECHNO REVIEW Jour-nal of Technology and Management. https://doi.org/10.31305/trjtm2024.v04.n04.004.
    45. Van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3.
    46. Voshchak, O. (2024). THEORETICAL FOUNDATIONS OF NEOBANKS DEVELOPMENT. Scientific Opinion: Economics and Management. https://doi.org/10.32782/2521-666X/2024-88-13.
    47. Waghmare, P. (2021). Bibliometric Analysis of Global Research Trends on E-Waste Management from Scopus Database seen through Biblioshiny. In Library Philosophy and Practice (Vol. 2021, pp. 1–16).
    48. Wang, X.-Q., Wei, D., Liu, Y.-L., Wu, C.-L., Ji, K., Wei, J.-Q., & Yang, K.-H. (2014). Application of PRISMA statement: A status-quo survey. Chinese Journal of Evidence-Based Medicine, 14(9), 1160–1164. Scopus.
    49. Xie, M., & Li, S. (2020). Bibliometric and Visualized Analysis of Visual Brand Identity of Sports Team Based on Web of Science and CiteSpace. In Advances in Intelligent Systems and Computing: Vol. 1190 AISC (pp. 171–181). https://doi.org/10.1007/978-3-030-49829-0_13.
    50. Yang, J., Cheng, C., Shen, S., & Yang, S. (2017). Comparison of complex network analysis software: Citespace, SCI 2 and Gephi. 2017 IEEE 2nd International Conference on Big Data Analysis (ICBDA), 169–172. https://doi.org/10.1109/ICBDA.2017.8078800.
  • Downloads

  • How to Cite

    Cherian, A. ., M P, D. ., John, J. ., Joseph, D. ., T, S. ., & Jose, J. (2025). Tech-Driven Banking Revolution: A Bibliometric Analysis and‎Visualization of Neobanking Research Using Biblioshiny,‎Vosviewer and Citespace. International Journal of Accounting and Economics Studies, 12(5), 939-949. https://doi.org/10.14419/k0vmt008