Leveraging Emotional Intelligence in AI-Driven HRM:Mitigating ‎Stress and Enhancing Work-Life Balance in The Service Industry

  • Authors

    https://doi.org/10.14419/gq2yn287

    Received date: July 3, 2025

    Accepted date: August 4, 2025

    Published date: August 28, 2025

  • AI-Driven HRM; Decision-Making; Emotional Intelligence; Employee Experience; Work-Life ‎Balance

  • Abstract

    This endeavor enquires the execution of emotional intelligence (EI) in AI-driven Human ‎Resource Management (HRM) settings. The work installed a quantitative method, implementing ‎a correlation and regression study to investigate the relations between EI, work-life balance, and ‎stress standards. An investigation of 500 service business experts was carried out, and the ‎findings demonstrated that EI-combined AI-driven HRM organizations enhanced job ‎satisfaction and appointment (85% of participants) and moved towards greater standard decision-making (90% of participants). The outcomes express that EI significantly improves employee ‎skill, advances decision-making, and leads to better work-life balance. The outcomes also point ‎out an important optimistic association between EI standards and work-life balance (r = 0.42, p < ‎‎0.001) and a realistic to notable influential magnitude (Cohen's d = 0.65). This work's results ‎propose that prioritizing EI in AI-driven HRM can establish a better empathetic and responsive ‎work ambience, bringing advantages to both employees as well as establishments.

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  • How to Cite

    Ray, M. S., Sahoo, D. S. ., & Patnaik, D. R. (2025). Leveraging Emotional Intelligence in AI-Driven HRM:Mitigating ‎Stress and Enhancing Work-Life Balance in The Service Industry. International Journal of Accounting and Economics Studies, 12(4), 760-766. https://doi.org/10.14419/gq2yn287