Green Influence: The Power of Credibility in Boosting Sustainable Online Brands
-
https://doi.org/10.14419/n6xzv470
Received date: May 18, 2025
Accepted date: August 31, 2025
Published date: October 29, 2025
-
Green Marketing, Brand Credibility, Sustainable Online Brands, Consumer Trust, SPSS Analysis, Environmental Certifications, Purchase Intentions, Transparency, Digital Marketing, Eco-friendly Products -
Abstract
This study explores how important brand reputation is to increasing the efficacy of green marketing tactics for internet firms. Building cred-ibility has become crucial for businesses hoping to successfully market their green initiatives, as consumer knowledge of environmental concerns and the need for sustainable products have grown. A brand's performance in the marketplace is greatly influenced by its capacity to authentically and transparently convey its sustainability initiatives to more discriminating consumers. The study takes a quantitative approach, analyzing data from a sample of 500 respondents using SPSS. The study's main conclusions show that elements like third-party environ-mental certifications, open communication, and consistent messaging are important in determining customer trust and purchasing intentions. It was discovered that these components greatly increased the perceived legitimacy of a brand's environmental promises. The study advances knowledge of how credibility increases the impact of green marketing techniques in the digital marketplace by emphasizing the significance of brand credibility. The results provide online firms looking to improve their sustainability initiatives with insightful information that will help them increase customer engagement and create more successful green marketing campaigns.
-
References
- Biswas, A., & Roy, M. (2015). Green products: An exploratory study on the consumer behaviour in emerging economies of the East. Journal of Cleaner Production, 87, 463–468. https://doi.org/10.1016/j.jclepro.2014.09.075
- Chen, Y. S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307–319. https://doi.org/10.1007/s10551-009-0223-9
- Delgado-Ballester, E., & Munuera-Alemán, J. L. (2005). Does brand trust matter to brand equity? Journal of Product & Brand Management, 14(3), 187–196. https://doi.org/10.1108/10610420510601058
- Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191–198. https://doi.org/10.1086/383434
- Flanagin, A. J., & Metzger, M. J. (2007). The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information. New Media & Society, 9(2), 319–342. https://doi.org/10.1177/1461444807075015
- Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of person-ality. Public Relations Review, 37(1), 90–92. https://doi.org/10.1016/j.pubrev.2010.11.001
- Kapitan, S., & Silvera, D. H. (2016). From digital media influencers to celebrity endorsers: Attributions drive endorser effectiveness. Marketing Letters, 27(3), 553–567. https://doi.org/10.1007/s11002-015-9363-0
- Ki, C. W. C., & Kim, Y. K. (2019). The mechanism by which social media influencers persuade consumers: The role of consumers' desire to mimic. Psychology & Marketing, 36(10), 905–922. https://doi.org/10.1002/mar.21244
- Leonidou, C. N., Katsikeas, C. S., & Morgan, N. A. (2013). Greening the marketing mix: Do greeners lead to greener? International Journal of Business and Social Science, 4(7), 89–99.
- Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501
- Peattie, K., & Crane, A. (2005). Green marketing: Legend, myth, farce or prophesy? Qualitative Market Research, 8(4), 357–370. https://doi.org/10.1108/13522750510619733
- Rahbar, E., & Wahid, N. A. (2011). Investigation of green marketing tools’ effect on consumers’ purchase behavior. Business Strategy Series, 12(2), 73–83. https://doi.org/10.1108/17515631111114877
- Smith, N. C., Drumwright, M. E., & Gentile, M. C. (2010). The new marketing myopia. Journal of Public Policy & Marketing, 29(1), 4–11. https://doi.org/10.1509/jppm.29.1.4
- Sweeney, J. C., & Swait, J. (2008). The effects of brand credibility on customer loyalty. Journal of Retailing and Consumer Services, 15(3), 179–193. https://doi.org/10.1016/j.jretconser.2007.04.001
- Yoon, C. (2011). Theory of planned behavior and ethics theory in digital piracy: An integrated model. Journal of Business Ethics, 100(3), 405–417. https://doi.org/10.1007/s10551-010-0687-6
- Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.
- Aaker, D. A. (1996). Building strong brands. Free Press.
- Davis, J. J. (1994). Consumer response to corporate environmental advertising. Journal of Consumer Marketing, 11(2), 25–37. https://doi.org/10.1108/07363769410058902
- Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121–147. https://doi.org/10.1111/j.1745-6606.2005.00006.x
- Keller, K. L. (2003). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Prentice Hall.
- Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357–365. https://doi.org/10.1016/j.bushor.2009.03.002
- Iglesias, O., Singh, J. J., & Batista-Foguet, J. M. (2011). The role of brand experience and affective commitment in determining brand loyalty. Jour-nal of Brand Management, 18(8), 570–582. https://doi.org/10.1057/bm.2010.58
- Hartmann, P., & Apaolaza-Ibáñez, V. (2012). Consumer attitude and purchase intention toward green energy brands. Energy Policy, 46, 510–519. https://doi.org/10.1016/j.enpol.2012.04.015
- Hwang, J., & Kim, H. (2018). Organic food as self-presentation: The role of psychological motivation in older consumers’ purchase intention of or-ganic food. Journal of Retailing and Consumer Services, 42, 173–180. https://doi.org/10.1016/j.jretconser.2018.02.002
- Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2016). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5833–5841. https://doi.org/10.1016/j.jbusres.2016.04.181
-
Downloads
-
How to Cite
Selvi , U. K. ., & Sabitha , D. J. . (2025). Green Influence: The Power of Credibility in Boosting Sustainable Online Brands. International Journal of Accounting and Economics Studies, 12(6), 919-926. https://doi.org/10.14419/n6xzv470
