Zainal Ariffin Z, Yadi Yaakop A, Isa N, Sarah Omar S, Khasimah Aliman N, Ali Hassan R. Service Quality as Drivers of Customer Loyalty and Intention to Switch: Modeling the Mediating Effect of Customer Satisfation. IJET [Internet]. 2018 Aug. 8 [cited 2024 May 3];7(3.21):43-7. Available from: https://www.sciencepubco.com/index.php/ijet/article/view/17092