Kyrychenko, Hanna, Halyna Nesterenko, Svetlana Avramenko, Sergiy Lytvynenko, Petro Yanovsky, and Larysa Lytvynenko. “Use of Cargo Delivery Process Model for the Assessment of Logistics Service Quality”. International Journal of Engineering & Technology 7, no. 4 (November 15, 2018): 4514–4518. Accessed May 2, 2024. https://www.sciencepubco.com/index.php/ijet/article/view/19858.