KAMALAKANNAN, T.; MAYILVAGHNAN, P. Optimal customer relationship management in telecalling industry by using data mining and business intelligence. International Journal of Engineering & Technology, [S. l.], v. 7, n. 1.1, p. 12–17, 2017. DOI: 10.14419/ijet.v7i1.1.8907. Disponível em: https://www.sciencepubco.com/index.php/ijet/article/view/8907.. Acesso em: 3 may. 2024.