MEHDI JAFARIAN, Mohammad; GHORBANI, Rahim; ALAEI, Susan. Investigating the Effect of Knowledge Management on the Success of using Customer Relationship Management based on the Mediating Role of Organizational Factors (Case Study: Municipality of Tehran, Region 22). International Journal of Engineering & Technology, [S. l.], v. 7, n. 4.36, p. 986–990, 2018. DOI: 10.14419/ijet.v7i4.36.24937. Disponível em: https://www.sciencepubco.com/index.php/ijet/article/view/24937.. Acesso em: 29 apr. 2024.