AICH, Satyabrata; MUDULI, Kamalakanta; MEHEDI HASSAN ONIK, Md; CHEOL KIM, Hee. A novel approach to identify the best practices of quality management in SMES based on critical success factors using interpretive structural modeling (ISM). International Journal of Engineering & Technology, [S. l.], v. 7, n. 3.29, p. 130–133, 2018. DOI: 10.14419/ijet.v7i3.29.18540. Disponível em: https://www.sciencepubco.com/index.php/ijet/article/view/18540.. Acesso em: 29 apr. 2024.