Khan, Rahman Ali, Mushfiq Humam, and Mohammad Farhan Fazli. “Enhancing Customer Satisfaction Index for Electric Bus Service in Aligarh Smart City: A Case Study on Critical Attributes and Improvement Strategies”. International Journal of Engineering and Technology 13, no. 2 (July 4, 2024): 235–251. Accessed February 12, 2026. https://www.sciencepubco.com/index.php/IJET/article/view/32739.