S. M. . Monirul Islam, “Impetus of E-Customer Satisfaction and Its Effects on E-Customer Loyalty: An SEM ‎Approach on App-Based Instant Home Delivery Services In an Emerging Market Context”, IJAES, vol. 13, no. 1, pp. 446–462, Jan. 2026, doi: 10.14419/rxf7qz05.