ISHA; KHURANA, Prof. Anil. Does SERVQUAL Remain A Reliable Approach to Understanding Customer Satisfaction ‎in Indian Digital Banking?‎. International Journal of Accounting and Economics Studies, [S. l.], v. 12, n. 7, p. 390–396, 2025. DOI: 10.14419/awfyt771. Disponível em: https://www.sciencepubco.com/index.php/IJAES/article/view/36150.. Acesso em: 5 dec. 2025.