CONNY, C.; PALILATI, Alida; SUKOTJO, Endro; YUSUF, Y. The Influence of Multi-Channel Service Quality on Patient‎Satisfaction and Its Impact on Trust, Commitment, and The Behavioral ‎Intention of Outpatients At Siloam Hospital, Makassar. International Journal of Accounting and Economics Studies, [S. l.], v. 12, n. 6, p. 823–834, 2025. DOI: 10.14419/0ktcbf55. Disponível em: https://www.sciencepubco.com/index.php/IJAES/article/view/35921.. Acesso em: 18 dec. 2025.