Setiawan, A., Lubis, A. N., Absah, Y., & Sembiring, B. K. F. (2025). Beyond Difficult Co-Workers: How Individual Characteristics‎Shape Negative Encounter Attitudes and Turnover Intention in ‎Service Organizations. International Journal of Accounting and Economics Studies, 12(5), 842-853. https://doi.org/10.14419/anw89587